Kesta O.
I spoke to Shayne Pal and he was…
I spoke to Shayne Pal and he was extremely helpful and patient in getting a good flight for my daughter and grandson.
Being part of tour enterprise from ultimate 9 years we skilled passengers going through numerous troubles in phrases of understanding airline rules approximately extrade/cancel their flight tickets. Also face troubles that allows you to discover call correction coverage, bags coverage, puppy coverage, common flyer coverage and unaccompanied minor coverage. After seeing those styles of troubles, being a tour professional we determined to create a platform to offer entire data approximately these kind of airline rules. We offer grade by grade technique to extrade or cancel of all airline tickets. However price price tag rules can also additionally range as in line with airline fare regulations and sophistication of service. Our cause is to offer a entire expertise of all airline rules at one region along with pre and publish flight booking.MissionTo offer innovative, flexible & cost-effective travel products at various price range to enable our customers fulfil their travel plans with absolutely zero hassles.VisionTo be the most sought-after travel company in the geographical areas we operate in by ensuring that the discovery and buying of a travel product is a “personalized experience” for each customer.
bookingace.com (bookingace.com) has 155 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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155 approved reviews, newest moderated first
Kesta O.
I spoke to Shayne Pal and he was extremely helpful and patient in getting a good flight for my daughter and grandson.
Pat N.
Very kind and professional David Smitago has been great to work with
Linda W.
I found this site as I was looking for reasonable flights to Punta Cana. In dealing with Pedro he was very friendly and helpful. He also followed up on everything he said he would do in sending my tickets the following day.
Carla
I was referred to David Smith by my sister who was given a Great airline rate for an upcoming trip. Although I was unable to get the same rate, He was very patient working with me & searching for the next best price for the flight. Thank you for your assistance for searching for the Best deals for our flight.
Marisa
Allister went above and beyond to help me get the flight dates and duration and a great price!
customer
This whole process was horrible. I would NEVER recommend Booking ace to anyone. This company is a joke and should be ashamed of themselves. You book at one price and have to call and I ended up paying more than I would have if I went direct. I have never been so mad. This company should not be in business.
Response from bookingace.comMay 13, 2023
We apologize for the negative experience you had with our company. We understand your frustration and we take your feedback seriously. We would like to investigate the matter further to ensure that we address your concerns appropriately. Please provide us with your booking details and contact information via private message or email so that we can reach out to you directly. Our goal is to provide exceptional service and transparent pricing to all our customers. We apologize if there was any confusion or inconvenience during the booking process. We strive to continually improve our services and your feedback will help us do so. Thank you for bringing this matter to our attention. We value your feedback and hope to resolve this issue to your satisfaction.
customer
Diana velasquez es una magnífica customer services
customer
I had to call several times, because I kept having issues all the reps I spoke to were great. One in particular helped me a lot, David Smith, he has a lot of patience and was very good about making sure my flight was correct. At one point, it looked like my flight was canceled when I called David said no that's not right and fixed it for me right away.