bookingace.comReviews of bookingace.com

I had a great experience

I found a round trip ticket for 487.00 on united, my husband need to be in Atlanta Friday 5/26. I booked the flight paid with a credit card called on Thursday to find out about a eticket spoke to Von or Van was told that price was only for stand by? I told him excuse me you can only get stand by while you are at the airport he said I would need to pay 400.00 more if this is not a bait and switch I don't what you would call this I was so angry von or van told me he will hang up on me if I didn't change my tone. our daughter was giving birth on Friday 5/26/23 she was having complications, so one of needed to be there. I recently had brain surgery so my husband was going to go. He didnt make it both mommy and daughter are fine. I am filing a report and then we will see you in court. How are you going to advertise a flight for one price, people book it then say oops u need to pay more bunch of dirty low down crooks I'm talking to a lawyer about a class action suit.

Very good experience.

Muy buen servicio. Buscó alternativas de vuelos.

Diana Lopez service was excellent

I got scammed by David Smith he made me pay 800+ for a 350$ flight I told him I couldn’t afford it and he authorized my card and forced me to go through with everything I want my refund back

I recently booked a flight from Houghton to Chicago via the bookingace platform. I got an email a few moments later saying my booking was NOT confirmed due to "dynamic changes" in flight availability. I didn't think that was really odd. So I went ahead to try calling their support number. It wasn't reachable. So, I sent an email. A few minutes later, a support staff called me telling me my flight wasn't available. I said I understood. He went on to ask if I could move my flight to the evening of the same day, I said that was alright. He then informed me I would have to pay an additional fee of about $250. I said I would rather not and that he should please process a refund. And that was where things got really weird. He kept interrupting me and told me flat out that I am not entitled to a refund and I "must choose" another flight option. I told him it wasn't my fault I purchased a service on the website which, suddenly, wasn't available any more and that I insist on a refund. He said it was my fault. At this point I got incensed! Not only did he keep rudely interrupting me and telling me to keep quiet and listen to him, he was telling that I was at fault and that I could not get a refund. What??? I told him I would begin recording the call and that I would want him to state, for the record, that I will not get a refund for a falsely advertised service and that he should confirm he was obtaining by false pretence and guilty of wire fraud. At this point he changed the tune and said I hadn't been charged and why was I shouting unnecessarily and that I should confirm by checking my bank balance and that this was, somehow, still my fault. The entire platform is fraudulent and I 100% do NOT recommend!

Thank you so much for changing the ticket, everything went good thank you