bookingace.comReviews of bookingace.com

They advertised a flight package for $290. After I purchased, they immediately called to say the flight wasn’t confirmed. Then the representative said I would have to pay $175 to upgrade in order to bring in a carry on. This was false. The representative was unable to communicate with me effectively, and it took so long to resolve the flight confirmation issue and baggage problem, that I ended up having to pay $430 for the exact same flights that I initially purchased for $290. I will never use this service again, and will advise everyone I know to avoid them.

Van was very thorough and explained every detail.

Awful service. Rude. Booked flight. Paid with credit card Got email saying they called to confirm and a lot of nonsense. Didn’t happen. Now no flight available.couldn’t help get another booking. Will NEVER use them again. Will also let everyone know they should not either.

Shayne was very helpful and had a sense of detail.

TOTAL SCAM- you are not purchasing an actual ticket, it's a stand by ticket Which means you most likely will not get on the flight. AVOID AVOID AVOID other reviews that are positive are FAKE FAKE FAKE- just like bookingace. Its a traditional bait and switch, you are required to call AFTER to “confirm” your ticket. Which is the first clue. Once you do they will explain the limitations of your ticket which are stand by ticket guidelines and their restrictions. - If you want to “upgrade” as they say, you need to get a main cabin ticket in order to guarantee your seat which is 2 or 3 times the price. Which of course you can get elsewhere for less. Also remember that the price of that original ticket you thought was an actual ticket and what is finally revealed as a stand by is way more than what a stand by ticket would cost if you wanted to risk flying that way. Call the airline directly if you want to fly stand by! Not them. Just dont use them ever. Read the other reviews that are one star- they all detail the same exact bait and switch tactic. The person I spoke with had the nerve to tell me when I identified it as a scam and that it was a bait and switch - that “ offering to your ticket for the real cabin is not a scam and that it was my fault for thinking the first ticket I booked was real. He even went on to say that “ I shouldn’t be looking to book a cheap ticket in the first place” Hilarious. Hey booking ace- just reveal and list clearly from the beginning that its a stand by ticket and save yourselves the headache of dealing with “cheap people” it must not be fun for you either to waste so much of your time.

All the reviews that are positive state a person's name. This is shady. I'm guessing those reviews are paid reviews or done so by Booking ace. Serious SCAM going on here and Ill be referring this to the proper authorities. This business is fraudulent. Don't let the "replies" from this scammer fool you. They do not want to help and will take your money and run if you dont pay the extortion fees they call you for by "upselling" to a higher fare rate. SCAM is a SCAM no matter how you spin it.

Diana Velazquez was very persistent in fixing my error with my flight! She was attentive to my needs and made sure that I got a flight within my travel needs. Definitely would recommend her!

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