T. H.
Satisfied booking
The rep, David Smith, was helpful in booking my flight. He was patient in helping me explore different itineraries and getting the cost I agreed to.
Being part of tour enterprise from ultimate 9 years we skilled passengers going through numerous troubles in phrases of understanding airline rules approximately extrade/cancel their flight tickets. Also face troubles that allows you to discover call correction coverage, bags coverage, puppy coverage, common flyer coverage and unaccompanied minor coverage. After seeing those styles of troubles, being a tour professional we determined to create a platform to offer entire data approximately these kind of airline rules. We offer grade by grade technique to extrade or cancel of all airline tickets. However price price tag rules can also additionally range as in line with airline fare regulations and sophistication of service. Our cause is to offer a entire expertise of all airline rules at one region along with pre and publish flight booking.MissionTo offer innovative, flexible & cost-effective travel products at various price range to enable our customers fulfil their travel plans with absolutely zero hassles.VisionTo be the most sought-after travel company in the geographical areas we operate in by ensuring that the discovery and buying of a travel product is a “personalized experience” for each customer.
bookingace.com (bookingace.com) has 155 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingActivities & Tours · Chicago, Illinois
Excellent
Activities & Tours · Lincolnwood, Illinois
Excellent

Activities & Tours · Belleville, Illinois
Excellent
Activities & Tours · Chicago, Illinois
Excellent
155 approved reviews, newest moderated first
T. H.
The rep, David Smith, was helpful in booking my flight. He was patient in helping me explore different itineraries and getting the cost I agreed to.
Lisa
David was very helpful in assisting me. His knowledge and patience were well received. I am referring him to several clients that are currently looking for flights. I will keep his name and number available for me and others. Thank you David.
Gavin H.
It was a great experience with Shayne 800-894-5820 Ext 101. He was through and was able to get me a great deal. Highly recommend him to anyone who is looking for an awesome booking agent. Thanks Gavin
Mmm
Booked a flight and received a confirmation email and confirmation reference code. They made me call them via telephone. I called back within 24 hours and the rep told me the price of the flight was double, even though I had a confirmation booked reservation confirmation message and email. A confirmation means final stupid price! Final !!! They cost me time and money to rebook the flight with a NON BAIT AND SWITCH VENDOR!
Response from bookingace.comMay 9, 2023
We're sorry to hear that you're feeling frustrated about the recent increase in the flight ticket price. We understand that receiving the confirmation email may have given you the impression that the price was final, but we would like to clarify that flight prices are dynamic in nature and subject to change. We apologize for any inconvenience this may have caused you. We do mention in the confirmation email that the ticket price is not guaranteed and may change based on a variety of factors. We understand that this may not have been the experience you were hoping for, and we would like to offer our apologies for any frustration or confusion this may have caused. Please know that we value your business and are committed to providing you with the best possible service. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for your understanding
Nikki M.
IT IS A SCAM. Please do research. Same story as everyone else. You book, they call and say they need to upcharge because of a cancelation. When I told them I am not comfortable with this, they told me they already have my card info. UPDATE: They are saying they are sorry and its out of their hands... yet I was able to find the same flight for the original price on the airlines website. Shocking how it wasn't canceled. Your website is full of typos. Your address zip code is missing a number. Interesting how your tone is on this response versus the emails I've received from you. ALSO, STOP CALLING ME! If you are thinking of going with this scammer, read the reviews. Everyone has the same issue. If it looks suspicious, it is because it is. Save yourself the time and frustration.
Response from bookingace.comMay 9, 2023
I'm sorry to hear that you're feeling frustrated and concerned about your recent booking experience. It's understandable to feel wary about situations where you're being asked to pay more than the initial price you were quoted. We take these concerns seriously and would like to assure you that we are not involved in any sort of scam or fraudulent activity. However, we would like to investigate your case further and get more details to understand the issue better. We apologize for any inconvenience caused by the request for additional payment. Cancelations can sometimes impact flight pricing, but we understand that this should have been communicated clearly and transparently to you. We never want our customers to feel uncomfortable or pressured into paying more than they agreed to. Please provide us with your booking details, and we will investigate the matter further and get back to you with a resolution. We value your business and want to ensure that you have a positive experience with us. Thank you for bringing this to our attention.
A. Campbell C.
Ben Moore was very patient, knowledgeable and pleasant! We need more people like Ben in Customer Service!!
Myra from N.
Ron was on the phone with me for 2 hours, we struggled to find the flights I needed for my family of 7. He was great and deserves a raise! Great job Ron! -Myra from NJ
Katie
I did not expect to have paid almost double what I was originally going to pay for my flight, but Justin Brown helped me the best he could to get me around the same dates I wanted to fly initially.