Booker SoftwareGet an all-in-one management platform purpose-built for salon and beauty businesses. Everything you need to run and grow lives in one place. It’s a smarter, simpler way to manage your business every day. Fill your schedule: Managing classes and appointments is simple with Booker's scheduling tools, even on the go with the Business app. Key features like buffer time and waitlists are built right in.Get better booking tools:Booker meets the needs of your busy business with easy to find add-ons, group/couple appointments, and branded booking widgets for your website. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently.Manage payroll: Accommodate diverse options for staff payroll—hourly, commission, back bar charges, and detailed reporting to keep everything clear and organized.Marketing integrated right in Booker: Along with powerful email and SMS marketing tools, you have access to all the options to promote your services, like promo codes and gift cards. You'll also be listed on the Mindbody app, which increases your visibility to new clients. Streamline your operations: Powerful reporting lets you make data-driven decisions in real time. Messaging and reminders keep things on track, and the Business app lets you run your business from the palm of your hand. Top brands and thriving boutiques all trust us to handle the day-to-day—so they can focus on what they do best.
Booker Software (booker.com) has 28 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
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28 approved reviews, newest moderated first
T C.
Booker has made some upgrades. Easier access for owners and helpful folks to lead you through them.
Response from Booker SoftwareSep 9, 2026
We're so glad to hear you're finding the recent upgrades and our team helpful! We appreciate your positive feedback.
Jess
Fernando is so knowledgable and helpful!
Response from Booker SoftwareSep 9, 2026
We're so glad to hear our Customer Success Manager provided such knowledgeable and helpful service. We appreciate your kind words!
Zane
Fernanda was extremely helpful and made me feel less overwhelmed as a new business owner.
Response from Booker SoftwareSep 2, 2026
We're so glad our Customer Success Manager could provide such helpful support during this exciting time for your new business! We appreciate your kind words.
customer
Maris was very helpful and informative.
Response from Booker SoftwareSep 2, 2026
We're so glad to hear our Customer Success Manager provided such helpful and informative assistance. We appreciate your kind words!
GY
It was helpful but, the language barrier was somewhat of an issue. The owner of my spa couldn't understand anything she was saying.
Response from Booker SoftwareSep 2, 2026
We appreciate your feedback and are sorry to hear about the communication difficulties. We are actively working on improving our support to ensure clearer interactions for everyone.
customer
She is great!
Response from Booker SoftwareAug 25, 2026
Thanks for your feedback!
Eric
I feel as if Booker wants to just keep adding in new capabilities, but when it comes to fixing issues/bugs, it is a no fly zone. I just switched to version 2 and it is riddled with issues and my team and I are just getting the run around when addressing them. For how much this software costs, I expect a much better outcome than what has been presented from this company.
Response from Booker SoftwareAug 19, 2026
We appreciate you sharing your candid feedback regarding your experience with the recent version update. We understand your frustration with encountering issues after switching to the new version and the challenges your team has faced in getting these addressed. We are committed to ensuring our software meets your expectations, especially given the investment you've made. We are actively reviewing the concerns you've raised about the stability of version 2 and the support process to identify areas for immediate improvement. We are dedicated to providing a more reliable experience and a more effective resolution path for any problems that arise.
Allison M.
Way too complicated. Not liking it so far
Response from Booker SoftwareAug 19, 2026
We appreciate you sharing your feedback. We are always working to simplify our processes and improve user experience.