Book2park Reviews | Read Customer Reviews of book2park.com

Book2park Reviews | Read Customer Reviews of book2park.com

Book2park reviews

138 approved reviews, newest moderated first

Tom B.
Jan 15, 2022
Good and fair
Price was right ... only parking left was on the roof ... clerk at hotel desk was little help ... security guard was very nice and gave me a ride to my car ... just got to the pickup spot and shuttle was already there ... perfect timing
Response from Book2parkJan 19, 2022
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
Report
Guy D.
Jan 14, 2022
I recommend Book2park without reservation
I have been using Book2park for years and what keeps me coming back to them is their outstanding customer service. I will recommend them to whoever without any reservation.
Response from Book2parkJan 19, 2022
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
Report
lisa K.
Jan 14, 2022
said they would pick us up in 10
said they would pick us up in 10. made us wait in the freezing cold for 30 mins. lady at front desk is so rude hung up on us 5 times. she needs to be fired or retrained. very unprofessional do not trust
Response from Book2parkJan 14, 2022
Dear Ms. Lisa, We are very sorry to hear that you did not have a good experience! Please provide your reservation number so that we can follow up with the parking location in question and ensure action is taken to avoid this from happening in the future. Best Regards, The Book2park.com Customer Experience Team
Report
Janet S.
Jan 2, 2022
My experience was superb
My experience was superb! I've never had such an easy long term parking experience at BWI. Everyone was so accommodating and friendly. There was only one person at the lobby desk and he was overwhelmed but WONDERFUL.
Response from Book2parkJan 14, 2022
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
Report
WILLIAM A.
Dec 14, 2021
Better Service than Airport-operated Lots
I've been using Book2Park for airport parking at Philadelphia and Baltimore for several years, and will continue doing so. The parking lots are always excellent, and usually the shuttles are quick and reliable. I've learned that it's best to choose lots with scheduled, 24 hour shuttle service, but have never had a problem even with non-scheduled service. Especially good about Book2Park is that there are no hidden fees/cost surprises.
Response from Book2parkJan 14, 2022
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
Report
Nicole S.
Nov 2, 2021
Reasonable rates and various locations…
Reasonable rates and various locations offered.
Response from Book2parkJan 14, 2022
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
Report
Rudolph
Oct 30, 2021
No shuttle at 5 a.m.
No shuttle at 5 a.m.
Report
Jill W.
Oct 29, 2021
It works!
Very easy and such a great price!
Response from Book2parkJan 14, 2022
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
Report