P. B.
Bad luck for Boody
Bad luck for Boody. The product is still good. It never wears out or at least hasn’t yet. The original order I made I don’t know how many years ago is still in play.

Make yourself comfortable.☁️ Underwear, loungewear and apparel🌱Certified Organically Grown Bamboo Viscose🌎 Proudly B Corp and 1% For The Planet
Boody US (boody.com) has 429 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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P. B.
Bad luck for Boody. The product is still good. It never wears out or at least hasn’t yet. The original order I made I don’t know how many years ago is still in play.
Debbie S.
I have shopped here on more than one occasion. Everything I’ve purchased is rated 10/10. My only “beef” is sizes in most colours in the tshirt bras and briefs don’t seem to restock. Also shopped from the Canadian website and was charged duties!
valerie F.
Easy to use website, lots of choices, great product and fast shipping. Love the look and feel of the underwear. Bamboo is lightweight, super comfortable and available in several styles. Some of the colors were unavailable at the time of my purchases so I’ll be back for more.
Carissa S.
I paid for Return Coverage ($2.99) with my order, and they still went ahead and charged me a $9.95 return fee when I returned all the items in my order. They also under-refunded me by a total of $44.72, and their customer service bot that answers emails couldn't effectively explain why. Still working on getting my full refund. Recommend avoiding this place!
Response from Boody USJul 15, 2026
Hi Carissa, Thank you for taking the time to leave a review, and we're sorry your experience left you feeling this way. We completely understand the frustration when a refund doesn't add up at first glance. We wanted to share some clarity here in case you missed our email. Your return was processed in full, and your total refund of $141.16 was issued in two parts. The only amount not returned was the $2.98 Return Coverage, and no further return fee was deducted. We've been in touch via email with a full breakdown, so please do check your inbox if you haven't already. If anything still doesn't look right, we're here and happy to help. With Gratitude, ~ Team Boody
Lacey W.
Amazing customer service and products!
Lynn
I first ordered Downtime Lounge Pants a few years ago and loved them so much and now have ordered 3 more pairs along with 4 sleep tops and a pair of sleep pants. I still have and wear the first pair of pants. The products are amazing.
Courtney C.
Boody has exception customer service. I'm always worried about ordering from a new company, and whether I'll be able to make returns easily. Both shipping and returns were quick and smooth. The product was well made, and although it wasn't the right fit for me, it was a great mail order experience, and I'll keep shopping there based on the customer service alone.
Monica
Boody's customer service swiftly resolved an error that occurred with my order and even went above and beyond to ensure my satisfaction. It was easy to contact them (no meandering around their website), and a friendly automated message confirmed my response was in the queue. Based on my experience, this is a reliable company!