Susan P.
NA742769 and NA751460
NA742769 and NA751460. MY EXPERIENCE WAS AND CONTINUES TO BE ABSOLUTELY TERRIBLE…. I WILL NEVER ORDER MERCH FR YOUR WEBSITE AGAIN. ORDER CAME IN TWO PARTS, BUT NOT WITHOUT STRUGGLING TO FIND OUT WHAT HAPPENED. I PD THE EXTRA FOR RETURNS AND ONLY HALF OF ORDER IS ON WEBSITE SO NOW I MUST STRUGGLE TO WRITE THIS ALL OUT AND DESCRIBE PROB.ALSO NO PROMOTIONAL FREE GIFT IN MY PKG BUT I COYLD CARE LESS… I REALLY WANTED AN EASE TO RECEIVING AND RETURNING WHAT DID NOT FIT. JUST A HOT MESS OF A HASSLE… NEVER AGAIN
Response from Boody USAug 10, 2026
Hi Susan, Thank you for your review, and we're sorry the experience felt so overwhelming. That's not what we want for anyone. We can see your exchange requests were submitted through our Returns Portal and processed and shipped as normal, so we hope everything has since arrived and is a better fit. We also hear your feedback on the website experience and the phone line; we don't currently have a phone support line as a small team, but our customer care team is always reachable at [email protected] and happy to help with any questions. We're glad you love our products, and we hope the next experience is a much smoother one. With Gratitude, ~ Team Boody



