BON PERGOLAReviews of bonpergola.com

Im very happy with our 15x15 louvered Bon pergola. Just finished it today after a lengthy installation, mostly because on my day off on weekend and some help from my brother.Finally got it all 4 post with beam and the rest was pretty easy. Seem to be well made and for an excellent price. The customer service has been exceptional. I had a few issues with parts slightly damaged in shipping, but all problems were worked out quickly and to my satisfaction. I had continued contact with Jeff, David and Eric with some questions and received responses usually within a few hours.They are really friendly and always give me advice and easy to work .Thank You

Living in Florida, finding a way to enjoy our outdoor space year-round was a priority. Bon Pergola provided the perfect solution with an affordable pergola that offers shade from the intense sun and reliable protection from rain and wind. What truly makes them better, though, is their great post-sales customer support. They've been incredibly responsive and helpful whenever we've needed assistance, going above and beyond to ensure our satisfaction. We recommend Bon Pergola to anyone looking to enhance their outdoor living space.

The Bon Villa 13' x 19' pergola is the perfect solution for my FL coastal home. The construction is solid and looks amazing. This was a difficult install because we spanned our pool bar, but the built to spec, superb fit, finish and was well packaged. We have build experience and had the footers already done prior to arrival. We unloaded the pergola ourselves and you need two fit people and a dolly minimum or pay extra for delivery. Great support after sale when we had a few questions.

Nice aluminum pergola - we got the Bon pergola a couple of months ago and setting it up was relatively quick and easy (with the help of some friends). We had some issues installing the screen and one screen was slightly damaged when we received it, but the Bon support was great and very helpful with resolving the situation.

Good quality materials, looks fancier than expected. Very sturdy and waterproof. They give you the EXACT amount of connectors though, so don't lose even a single bolt.

Great customer service. Prompt response repair issues. Great warranty service on their products I would recommend Bon Pergola products above all other brand.

First, whenever I called, a real human answered the phone, not a robot. Next, whenever I talked to the staff. They were very personable, friendly, and helpful. They were helpful in giving tips on installation that were not in the written instructions. Additionally, I had a louver that was damaged in shipping. I took pictures of the box when I received the shipment but could not see if anything was damaged at the time. After opening the boxes when assembling my pergola, we found one louver had in fact been damaged. I called the folks at Bon Pergola and they asked for a photo. I sent pictures of the box and damaged louver. The next day I received an email back stating they would take care of it. The next day, a replacement louver was on its way. Finally, we love our new Bon Pergola. It functions as advertised, everything fit like it was supposed to, and it looks great.

Thank you, Jeff for helping me trouble shoot my motor on my pergola. Great customer skill and very helpful. I definitely recommend!