Bókun, a Tripadvisor companyBókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.
Bókun, a Tripadvisor company (bokun.io) has 286 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Muhammad J.
Bokun is one of the best booking channels. Though I have currently received only one booking through it but it was seamless. The marketplace in Bokun is very beneficial for businesses, as it connects you with companies around the world.
Response from Bókun, a Tripadvisor companyDec 20, 2024
Hello Muhammed, thank you for taking the time to review us! Many thanks, Fabio - Bókun Support Team
Miguel C.
Totally recommended Its a global platform that can increase a lot of bookings
Response from Bókun, a Tripadvisor companyDec 20, 2024
Hello Miguel, thank you for taking the time to review us! Many thanks, Fabio - Bókun Support Team
Giuseppe
Reggia of Venaria & Sacra San Michele
Response from Bókun, a Tripadvisor companyDec 20, 2024
Hello Giuseppe, thank you for taking the time to review us! Many thanks, Fabio - Bókun Support Team
Kenneth A.
Everything Bokun does is in the realm of exceeding the customers expectations. That’s what they do. Especially, their support staff need a mentioning. PROFESSIONAL in every aspect at the customer interface. Recommended whole heartedly!
Response from Bókun, a Tripadvisor companyDec 20, 2024
Hi Kenneth, Thanks for sharing your feedback. We are happy to see your appreciation of our services and will share it with the team! You are welcome to contact us anytime if you still need support. Many thanks, Fabio - Bókun Support Team
Oldemar M.
Customer service is excellent.. Issue resolved in minutes.. Agent Mohammad was so helpful and professional.
Response from Bókun, a Tripadvisor companyDec 18, 2024
Hello Oldemar, Thanks so much for sharing your feedback. We are happy to see your appreciation of our services and will share it with the agent! You are welcome to contact us anytime if you still need support. Many thanks, Fabio - Bókun Support Team
Abdallah
You deliver on your promise, once you are in you are hooked. The support is better than any i have ever worked with
Response from Bókun, a Tripadvisor companyDec 17, 2024
Hi Abdallah, Thanks for sharing your feedback. We are happy to see your appreciation of our services and will share it with the team! You are welcome to contact us anytime if you still need support. Many thanks, Fabio - Bókun Support Team
Paulis L.
I just started using Bokun. Tried many other services before and since I have "outside the box needs" none of them could solve my problems. Bokun takes time to set up and optimize, but that's the thing, you can create such a unique booking system. And "resources" feature is just brilliant, allows you to connect your multiple tours to the same availability. Customer support also responsive and helpful. I hope I wont have any troubles in the future, but so far - totally recommend.
Response from Bókun, a Tripadvisor companyDec 16, 2024
Hello Paulis! Thank you for sharing your feedback! We're thrilled that you chose us to help run your business. Resource Management has become very popular in our Bókun community, and it's fantastic to see that it has been successful in helping you to manage tours effectively. Many thanks, Fabio - Bókun Support Team.
Tracey F.
Incredible was stuck on one particular feature that I just could not understand. They literally called me on the telephone, did the first one to show me, then waited while I did the next to be sure I fully understood. I deal with online website builders and OTAs daily - never experienced customer service like this.
Response from Bókun, a Tripadvisor companyDec 16, 2024
Hi Tracey, Thanks for sharing your feedback. We are happy to see your appreciation of our services and will share it with the team! You are welcome to contact us anytime if you still need support. Many thanks, Fabio - Bókun Support Team
