Bokksu Snack Box is a premium Japanese snack and tea subscription box service that takes you on a gourmet journey through Japan. Our mission is to create global empathy through authentic storytelling and commerce, which is why we directly partner with local producers in Japan to source artisanal snacks and teas only found in Japan and curate them around fun themes to bring you cultural discoveries. Subscribe today at bokksu.com to begin your gourmet journey through Japan!
Bokksu Snack Box (bokksu.com) has 739 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
bokksu.com
Website
bokksu.com
Category
Candy & Chocolate
Location
New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I’ve ordered box from valentines collection. I received my parcel on the date as they mentioned. It was very amazing. I love to buy products from this company.
Response from Bokksu Snack BoxFeb 4, 2025
Hi Fatima, thank you so much for your wonderful review! We're thrilled to hear you enjoyed your Valentine's collection box and that it arrived on time. We truly appreciate your support and look forward to delighting you with more amazing products in the future!
JH
Jo H.
Never received advent calendar and helped
I ordered an advent calendar as a gift for my sister in law. It was the first gift of the year I ordered back in early November. It never came and when I found out I was helped.
Response from Bokksu Snack BoxDec 23, 2024
Hi Jo,
Thank you for sharing your feedback. I’m truly sorry to hear about the issues you’ve experienced with your Advent calendar order and the response from our AI support. I can completely understand your frustration, especially with such an important gift.
Our support team will be reaching out to you shortly to clarify the situation and provide further assistance. We sincerely appreciate your patience and understanding, and we’re committed to resolving this for you as quickly as possible.
Thank you again for bringing this to our attention.
ME
Mette
Very delicious tasts and marveless…
Very delicious tasts and marveless wrappings. We are enjoying every single snack.
Response from Bokksu Snack BoxNov 7, 2024
Hello Mette, thank you for the kind words and for your support! We’re so glad you’re enjoying the snacks, and we appreciate the compliment on our packaging. We look forward to bringing you even more unique and high-quality treats in the future!
MD
Maria D.
Bokksu is wonderful
Bokksu has been a part of my life for several years now and they always have fresh, delicious snacks. If there is ever anything wrong, they will make it right. They are responsive if you message support and they have a wonderful friendly community.
If you haven’t checked them out, I highly recommend them.
Response from Bokksu Snack BoxAug 13, 2024
Thank you so much for the lovely review, Maria! We're thrilled to hear that you've had a positive experience with Bokksu. Your support means the world to us, and we're committed to continuously improving our offerings. Thanks again for being a valued member of our Bokksu and Bokksu Community!
NK
N一九二K零〇一
A Taste of Japan with Every Box… & More!!!
I've been with Bokksu since early 2021, and it's been without fail a delight. Since then, it's been more than just a morale-boost to my loved-ones' moods during the global lockdowns. The snacks are always a great mix of modern favorites, traditional classics, and modern innovations with a traditional twist. It's a great way to discover new, exciting snacks!
Looking at the listing of past months' themes since 2021, I can only recall 1 month with an issue (a shortage in April 2024), but that was quickly resolved with a replacement-box from its sister-company Japan Crate, which was also quite good. On Support, there's the usual method contacting & the "Questions about Your Box"-section in the Community forum, though I've thankfully not had to use them. Still, Community has been a great place to meet, make friends with, and hang-out with fellow enjoyers of Japanese culture & snacks.
So, overall a great experience. I highly recommend Bokksu, and hope many, many more enjoy it as well!
Response from Bokksu Snack BoxJul 22, 2024
Hello N一九二K零〇一, thank you for your heartfelt review! We're thrilled to hear that Bokksu has been a consistent delight for you and your loved ones since early 2021. It’s wonderful to know our mix of snacks has brought joy during challenging times. We're glad any issues were quickly resolved and it's great to hear you’ve enjoyed connecting with fellow fans in our Community forum. We appreciate your high recommendation and look forward to bringing you more delightful experiences with Bokksu!
CA
Casey
Bokksu is the best
Bokksu is the best. The snacks are creative and always curated to the nth degree. I truly look forward to my box arriving and unwrapping the beauty, learning from the inserted booklet and just savoring the tastes of Japan
Response from Bokksu Snack BoxJul 16, 2024
Hello Casey, thank you for your positive and heartwarming review! We truly appreciate your support and are glad you notice the effort and care we put into each box. We're so happy to hear that you enjoy unboxing each month. We'll keep working hard to curate exciting snacks and look forward to continuing to impress you in the future!
HM
Heather M.
I absolutely love Bokksu
I absolutely love Bokksu! The monthly subscription box is always exciting to get and I love how it's always a different theme. I also love ordering from the boutique, there are so many things to choose from and stuff that's not snacks too! I always have a great experience and their customer service is top notch. Definitely recommend!!
Response from Bokksu Snack BoxJul 16, 2024
Hi Heather, thank you so much for your wonderful review! We truly appreciate your support. It's great to know that you enjoy the variety in our Boutique, from snacks to other unique items. We're so happy to hear that you've always had a great experience with us and that our customer service has met your expectations. Your recommendation means a lot to us!
DB
Doug B.
I have been a subscriber to the Bokksu sub for many years without issues. The quality and selection of the curated boxes is excellent all around and the market+boutique products are high quality
I have been a subscriber for many years
Response from Bokksu Snack BoxJul 16, 2024
Hello Doug, thank you so much for sharing your experience with us! We're happy to hear that you've been a Bokksu subscriber for many years without any issues. It’s great to know that you enjoy the quality and variety of our curated boxes, and that you appreciate the products from our Market and Boutique. Your support truly means the world to us, and we can't wait to keep delivering great experiences for you!
