Bokksu Snack BoxBokksu Snack Box is a premium Japanese snack and tea subscription box service that takes you on a gourmet journey through Japan. Our mission is to create global empathy through authentic storytelling and commerce, which is why we directly partner with local producers in Japan to source artisanal snacks and teas only found in Japan and curate them around fun themes to bring you cultural discoveries. Subscribe today at bokksu.com to begin your gourmet journey through Japan!
Bokksu Snack Box (bokksu.com) has 739 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 606 reviews with 5 stars · Clear filters
Marianne
Unbelievably authentic and tasty food! So much for your money. Customer service was incredible and I would buy from them again for sure.
Response from Bokksu Snack BoxJan 12, 2026
Thank you so much for your kind words, Marianne. We’re thrilled to hear you enjoyed the variety and authenticity of our snacks, and that our customer service made a great impression. We can’t wait to share more delicious treats with you.
Samuel R.
I got great customer service when needing to make some order changes.
Response from Bokksu Snack BoxDec 16, 2025
Thank you for the kind words, Samuel. We’re so glad our team could help make your order experience smooth.
CC
All of the people I had contact with at the company were courteous, professional and very efficient. I had an issue receiving my box and they were very speedy in fixing the issue. I look forward to updating my review after my son enjoys the treats in the box on Christmas.
Response from Bokksu Snack BoxDec 16, 2025
Thank you so much for sharing your experience, CC. We’re glad our team could quickly help resolve the issue, and we hope your son enjoys every treat in the box this Christmas!
customer
I got to know Bokksu when a friend of mine sent me one for my birthday this year. I was very impressed by the carefully selected assortment of snacks from all over Japan. So for this holiday season, I have ordered the Bokksu as Xmas gifts to my friends who used to live in Japan and love authentic Japanese snacks. I think they will be as much impressed as me!
Response from Bokksu Snack BoxDec 12, 2025
We’re so happy to hear you enjoyed your first Bokksu experience and that it made such a great birthday gift. It’s wonderful that you’re sharing the joy with your friends this holiday season—we hope they love their boxes as much as you did!
Sandra K.
If you love Japan, or want to relive your memories of your trip to Japan, the curated Bokksu Snack box will satisfy your craving for more Japan! High quality snacks that are esthetically packaged the way Japanese producers pay attention to packaging detail. I love the design of the booklet which explains the snacks and provides simple background on the theme, including a small Japanese lesson! I love giving Bokksu as gifts - always make the recipient happy with such a unique gift.
Response from Bokksu Snack BoxDec 12, 2025
Thank you so much for your kind words, Sandra. We’re thrilled to hear that our curated snack boxes bring back memories of Japan and that you enjoy the attention to detail in both the snacks and the booklet. It’s wonderful to know that Bokksu makes a unique and happy gift for your friends and loved ones. Your support truly means a lot to us!
zevelhead
Yes, the Japanese snack box took a while to get here and the delivery updates were confusing BUT customer service was so responsive and pleasant. And now the box is here it looks amazing and packed with delicious looking foods.
Response from Bokksu Snack BoxDec 10, 2025
Thank you so much for your kind words, zevelhead! We’re glad our Customer Care team could help, and we’re thrilled to hear that your box arrived safely and looks amazing. Enjoy exploring all the delicious treats inside.
Weng S.
We’ve really enjoyed our Bokksu subscription! The snacks are always high-quality, and the curation is thoughtful. My daughter especially loves reading the beautifully designed booklet that comes with every box. It adds an extra layer of learning and excitement to the fun experience. Highly recommend! 🎉🍵🍘
Response from Bokksu Snack BoxDec 4, 2025
Thank you so much for your kind words, Weng. We’re thrilled to hear that you and your daughter are enjoying the snacks and the booklet. It’s wonderful to know our curation adds extra fun and learning to your experience. We truly appreciate your recommendation.
Dr J W.
We ordered the Advent box for our kids who just spent three weeks in Japan. It came at just the right time and the box looks quality. Look forward to hearing from our kids what they think when they open it. We emailed the company a few times to check on tracking and the team answered quickly and info we needed. Thanks for a great experience.
Response from Bokksu Snack BoxNov 25, 2025
Thank you so much for your kind words, Dr J. We’re thrilled the Advent box arrived just in time and that our team could help with tracking. We hope your kids enjoy opening it and discovering all the treats!