Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

656 approved reviews, newest moderated first

Maddison F.
May 14, 2020
You guys are HORRIBLE!!!!!
You guys are HORRIBLE!!!!!! I tried contacting them numerous times! They have the worst customer service and the biggest scam ever they will STEAL your money DONT buy anything from them! They said one of my packages were delivered and I still haven’t received anything after spending almost $200 never been so n Annoyed in my life! I will be boycotting this company forever no impressed!!!!
Response from Boho Beach HutJul 9, 2020
Hi Maddison, We are SO sorry for delays in shipping times, as you are aware the COVID-19 has affected the world as far as shipping goes and these delays are out of our control. I do see that you have received all of your items but 3. I have refunded you in full for the 3 items and when you receive them they are yours to keep as a free gift for any inconvenience this may of caused you. We hope this helps.
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Emilie M.
May 11, 2020
Spent money thinking this was a legit…
Spent money thinking this was a legit site and come to find out it is a RIP OFF please save your hard earned money to a real online shop. They haven’t even given me a proper tracking information or number , the number they provided shows invalid. FAKE pictures FAKE products FAKE company . Please please someone sue them .
Response from Boho Beach HutMay 14, 2020
Hi Emilie, We received your Trust Pilot review and we are so sorry you feel you have been scammed. I would like to reassure you we are a legitimate company and we will make sure you receive your order or we will refund you in full. Sometimes our tracking links do not work properly, but if you let us know this, we can put your tracking number into another tracking site that will track your package accurately. Unfortunately there are multiple tracking sites (FedEx, UPS, USPS, DHL, etc) around the world, so not all tracking numbers work with every site. We are so sorry for the anxiety and inconvenience this may have caused you. Here is your tracking link below. Your dress have been shipped and on its way to you. If you ever have any problems or questions, please feel free to get ahold of us anytime! Again, we are very sorry this scared you! Email: [email protected] Thank you, Boho Beach Hut https://track24.net/service/CAINIAO/tracking/LP00175717176231
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joanne S.
May 6, 2020
Not what it seems
It took my order one month and a half to come all at separate times. Probably because it all comes from China and the Corona Virus. My one size fits all dress would only fit a child. I am a size 8 and it was beyond tight. The sandals well Amanda's review was correct. They came flat, smelled almost like they melted in transit. Very Cheaply made items. Bathing suit cover up looked beautiful in pic, real life cheap! Maxi dress for the price go to Lucky at least there won't be an issue to return it. I did not think it was fair to charge a restocking fee. Where is it being restocked there is no store also asked for refund and only store credit. The website makes the clothes look like something they are not. Maybe not all items are cheap but 6 out 6 of mine were.
Response from Boho Beach HutJul 9, 2020
Hi Joanne, I am very sorry that you were not satisfied with your sandals, we strive very hard to test every product on our site in order to deliver quality products. I do see that you did take advantage of our return policy and you were refunded for your purchase. Again we apologize for any delays in shipping times as well. Our normal shipping time are around 2 weeks but due to COVID-19 our manufacturers and suppliers are experiencing some serious delays. We doing everything to increase our shipping times but the COVID-19 is making things very difficult for everyone.
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CBREZ
Apr 25, 2020
I love the selection of clothes
I love the selection of clothes. I bought two sundresses and I love them. Just what I wanted for vacation and couldn't find anywhere else. I am still waiting on a swimsuit cover up to arrive. I want to order more but the length of time to receive items makes me uneasy. Customer service is good and the shipping problem might be because of the Covid-19.
Response from Boho Beach HutJul 9, 2020
Hello, Thank you for your order and Thank you for the Trust Pilot review. Yes, our shipping times have suffered greatly due to the COVID-19 and we are hard at work to rectify the logistical issues we have experienced. I am very happy to hear you loved your items.
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customer
Apr 20, 2020
Loved the shirt
Loved the shirt. Thanks. I did finally get it and I am sorry again for my negative attitude in first email. I would attach a pic but dont see a place to. Thanks again. ^.^.
Response from Boho Beach HutApr 21, 2020
Hello, so glad to hear you received your shirt from Boho Beach Hut! If you provide us with your name or email address, we can send you a something special! Thank you again for being a Boho Beach Hut customer! We appreciate your business and look forward to serving your Boho needs in the future!
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Vanessa K.
Apr 11, 2020
I love Boho Beach Hut !!
I love Boho Beach Hut !!! I bought absolutely gorgeous Sunglasses that were exactly like the picture , excellent quality so perfect and so sexy .Took about a week and a half to arrive but extremely worth it . Great customer service . I love my Sunglasses they are perfect.
Response from Boho Beach HutJul 9, 2020
Hi Vanessa, Thank you for the great review and we are so happy you love your Boho Beach Hut gear.
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Katelynn L.
Mar 5, 2020
Nice
Before I get to the review, I'm getting $20 coupon from them to write this review after making 2 purchases. The shipping is about a month long. The size of the dresses fit perfectly, but one of the dresses I ordered has pastel colors in person, and it looks cheap. I would only wear these dresses during summer, handwash them, and air dry them outside in the sunlight, because the material is cheap. The material is not the same as the one in the photos. I wouldn't ever put them in a washing machine. I recommend reading the reviews before purchasing a dress. I ordered 4, and I like them all, buy one of them looks cheap and the colors are super bright unlike the ones in the photo. I took off a star, because that one dress looks cheap. I would still wear it though.
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Susanne F.
Mar 2, 2020
Perfect Dress!
This is my second time ordering a dress for an event! My first was to a winery and it was lovely, This one I’d for a casual summer party and once again the fit was perfect, and the fabric light and airy, just what I wanted! Thanks again Boho Beach Hut! will post a picture soon! Susanne
Response from Boho Beach HutMar 2, 2020
Hi Susanne! Thank you so much for your 5 Star Review on your purchase of your Boho Beach Hut dress! We are so happy you love it and we would love for you to share your pictures with us! We love to hear that you have placed multiple orders with us and are happy with your products and our service! Please let us know if we can ever help you in any way! Thank you again Susanne!!
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