Boho Beach HutReviews of bohobeachhut.com

Response from Boho Beach HutAug 15, 2020

Hi Adrienne, We are so sorry you have had a bad experience with Boho Beach Hut. We looked into your order and show that you finally received your dress, although it was very late and delayed. We are truly so sorry it took so long to receive. COVID-19 put delays on our shipping, but we have taken the necessary steps to not have this issue in the future. We would love to give you a little special treat for your inconvenience in shipping delays. Please send us an email at [email protected] And again, we are very sorry.

Response from Boho Beach HutSep 12, 2020

Hello Angela, We are very sorry you are not satisfied with your order and hope you take advantage of our Return Policy. I looked into your order and show you have now received your complete order. Again, we are very sorry. Please let us know if we can help you with anything else.

Response from Boho Beach HutJul 9, 2020

Hi Kimberly, we are so sorry your order took so long to arrive. I show you received all of your items on July 2 and we refunded you in full for your entire order because it took so long and we let you KEEP all of your items. I think that is pretty nice! Again, we are so sorry your order took so long, but we hope that receiving FREE products will make up for the long shipping times, due to COVID-19.

Response from Boho Beach HutJul 9, 2020

Hi Lisa, We are so sorry you are not satisfied with your order. Please take advantage of our Return Policy (link below). I show you have received all of your items except for one, which I will refund you for that item now, and when it arrives, it is yours to keep for FREE, due to our shipping delays with COVID-19. We are so very sorry about this and appreciate your patience and understanding during this time. Please let us know if there is anything else we can help you with and again, we are very sorry for the delays in shipping. https://bohobeachhut.com/pages/return-policy

Response from Boho Beach HutJul 9, 2020

Hi Kristi, We are so sorry your order is taking so long to receive in full. I show you have received 1 item already and your other product should be arriving this week. Please see tracking link below. I also looked through our email conversations and see that Christina has helped you with all of your questions. Again, we are so very sorry for the shipping delays due to COVID-19. We have made every effort to rectify this shipping delay issue caused by COVID-19 and hope to have it resolved for any future pandemics. Please let us know if we can help you with anything else. https://bohobeachhut.aftership.com/420805249274890237757318913243

Response from Boho Beach HutJul 9, 2020

Hi Glenda, We are so sorry your sunglasses are taking so long to arrive. This is not okay and we are very sorry! I looked into your order and show they are still on their way to you, but I am refunding you in full and when you receive your sunglasses, they are yours to keep for free as a gift for our issues in shipping delays, due to COVID-19. Again, we are very sorry and hope that your sunglasses arrive very soon! Please let us know if we can help you with anything else.

Response from Boho Beach HutJul 9, 2020

Hello, we are so sorry you are experiencing issues at Boho Beach Hut. We are not able to locate your order. Please send us your name or order number so we can further assist you.

Response from Boho Beach HutJul 9, 2020

Hi Katia! We are so happy to hear you love your dress from Boho Beach Hut! Thank you for the wonderful review and we hope to work with you in the future! Let us know if you have any questions or problems.