BodyHealthReviews of bodyhealth.com

It's sad that Customer Service for such a great product, can be so bad! I really did like my Aminos however I can't in good concience continue to buy it after this. Let me begin by saying I have used many of the Body Health products beginning in 2023, most of which I found to be exceptional. In fact during my exchange with Customer Service I actually counted my orders to see how many I had placed in the past 3 years. While I didn't add up the dollar amount, I ordered their product on 27 different occasions, almost 10 per year! What really 'got my feathers ruffled' began when I realized my order was missing. I contacted Customer Service and they told me it had been delivered and I should check around the building and with others in the office. Well there are only 3 of us in this office and the building is small - only one door. It clearly wasn't here. They proceeded to send me a picture of the door it was delivered to (LEFT by) and as you can guess, it wasn't my door. No problem right? Just send me another container and life will be good. Oh no, I am told that they will “send me a one time courtesy replacement” which sure sounds like another way to say, “we’ll do you a favor and replace the item that the delivery driver left at the wrong address and you didn’t receive at no fault of your own.” Oh thank you so much!! Not only were they going to do me the FAVOR of replacing the item I didn't receive, but they wanted me to send a "different more secure address" before they would send it. WTH! Let's Sumarize: - I didn't reveive my package - It was clearly delivered to the wrong address - They wanted to send me a "one time courtesy replacement" (which make me wonder, what if the delivery driver delivers it to the wrong address again? Will they not replace that one?) - Now they won't deliver to the address where I had received 27 successful deliveries (funny how it’s more ‘secure’ when the delivery driver actually delivers it to the address intended rather than some random location) Bottom line, they have lost an obvously loyal and regular customer. So sad as I really did like their product!

Product tablets stink - i.e., they smell bad. They may in fact work but you have to take 5 large tablets every day. Also, you need to go through 3 or 4 screens to actually cancel the subscription. The first screen makes you think you are done but you aren't. I had them cancel by email in October but I just got another confirmation of shipment yesterday. This company strikes me as quite disingenuous in their very underhanded treatment of cancellation. We shouldn't be supporting companies that behave this way.

I asked them to help with a shipping order and they basically gave me the middle finger. Looks like they will be keeping my money and not honoring their refund policy. Oh yeah and I never received the product. Bekah was no help at all and just made excuses. They definitely don't care about people, just their bottom line. Never ordering from them again.

Horrible I referred friend and gave him 50gift card and I guess they didn’t like that he is paying with gift card so 4 days later they canceled his order. Horrible dealing with this company

DO NOT ORDER FROM BODY HEALTH. If you subscribe, you cannot cancel it online. You have to phone them and get someone on the phone to cancel your subscription. VERY, VERY SLIMEY.

Great products. Terrible customer experience team and policies. Long time customer, regular buyer. I added to the pumpkin spice aminos to my recent order thinking I’d try mixing a non-fruit flavored variant in my coffee and it was awful. I gagged trying to get it down and after about 4 sips and couldn’t do it. I reached out for a refund and was meant with zero empathy or understanding and was told to pay my own shipping to return this item. I let them know this is crazy. I wouldn’t give this product to an enemy and you want me to spend more time, effort, and money to send to you to spend time effort and money to throw it away. Get with the times, it’s the only time I’d ever reached out after multiple orders. Apologize and refund the item and keep me as a customer and promoter. We’re talking under $50 here.

TERRIBLE CUSTOMER SERVICE! I placed an order for ONE product and towards the end of the purchase it made an offer to add an additional product, I tried to decline and instead accidently in ONE click it added the additional product to my cart AND checked me out and I was charged for TWO products, I tried to cancel but the website does not provide any way of doing so and customer service was closed, when I called the next day to cancel they said it already shipped out and I could return the item for a refund but I would be responsible for the return shipping costs, I tried to speak to a supervisor and was refused the request. Customer service was not helpful or efficient in the least bit! Lost my business, will not be ordering with this company again! Save your money not worth the hassle

Heartbroken to See This Company Decline I’ve been a loyal Body Health customer for over 5 years, but my recent experience was beyond disappointing. I ordered two meal replacements on October 15, expecting them to arrive at my door as usual. Instead, my package was sent to an Amazon locker — and I was never given a code to retrieve it. When I contacted Body Health, they told me to talk to my landlord (who couldn’t help) and then to contact Amazon, who had no record of the shipment and said to go back to the seller. After all that, Body Health refused to resend or refund my order — and even blocked my phone number when I tried to call. I gave them multiple chances to make it right before filing a chargeback, but they refused to take responsibility. It’s devastating to see how a company I once trusted has replaced genuine customer service with indifference.