Becki S.
I need my subscription canceled
I need my subscription canceled. I need Body Health to stop charging my account. I need the last container of vitamins Body Health charged me for OR I need to be refunded the money Body Health already took.

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BodyHealth (bodyhealth.com) has 630 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Sarasota, Florida
Excellent

Personal Care · Palm Harbor, Florida
Excellent

Personal Care · Fort Lauderdale, Florida
Excellent
Showing 59 reviews with 1 star · Clear filters
Becki S.
I need my subscription canceled. I need Body Health to stop charging my account. I need the last container of vitamins Body Health charged me for OR I need to be refunded the money Body Health already took.
Maryna O.
I have been a loyal customer since 2022 and the first time I had an issue with my last order on April 11, 2026 this company showed me their true colors. They don't care about their customers!!! The order that I placed on April 11 was shipped through Amazon shipping and I had received a shipping update stating it will be delivered on Friday. Friday came but my package was not delivered. Two weeks later, the package is still not delivered. Tracking did not provide any information except that if they get a new delivery date, they will notify me. I emailed BodyHealth customer service. Days went by and no one replied. I went ahead and opened a dispute through my bank to get my money back for the product that never got delivered. It was $123.16 and it's a lot of money to lose. The moment I opened the dispute to get my money back, the customer service that ignored me for days replied immediately demanding to close the dispute. At that point my trust was completely gone, and I explained to them if I close the dispute before receiving my order and you don't honor your promise, I won't be able to reopen it again and I will lose the money. I do not know if they resent a new order or found the original one, but I finally received my package on May 4, 2026 (mind you, it was from Florida to Maryland, it should only take a few days). On the same day, May 4 2026 I immediately closed my dispute and the money was released back to BodyHealth. Instead of figuring out how to improve their communications with clients instead of ignoring them or being rude to them and maybe choosing a different shipping company that doesn't take 3-4 weeks to deliver, they cancelled my account and deleted all of my loyalty points and didn't even bother telling me about it, I only found out when I placed my next order a few days ago and went to see if it was shipped, that's how I learned they cancelled my order. You charge so much for your products, I can't believe that's how you treat your customers especially the ones who have been with you for years. I don't need you, many other companies sell the same products as you for cheaper and way better shipping and customer service, but you won't be in business for too long if you continue treating your customers this way.
Response from BodyHealthJul 13, 2026
Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment this situation caused. We understand how upsetting it is to deal with a delayed shipment, communication issues, and concerns with your account. Your feedback is important, and we appreciate you taking the time to share it with us. -Alexa
Ken B.
While their products may be highly rated (solely at the discretion of the users), their subscription policies are almost like entrapment! You cannot get out, like being caught in a maze. I caution anyone evaluating Body Health's products to beware of the mire you can get into... especially with the exchange and shipping rates to Canada (product killer) Shop local buy local... twill save you big time vs the neglible results any supplements can give that a well balanced diet and excercise program will.
Response from BodyHealthJul 13, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration regarding subscriptions, shipping costs, and international orders. We appreciate you taking the time to share your concerns, and your feedback helps us identify areas where we can do better. -Alexa
Laura H.
I ordered the gut restore and it was awful. I immediately sent an email stating do not send another one and I cancelled my subscription . They sent an email back saying no worries and they would stop the subscription. Months went by no issues. All of the sudden, they took the money out and said it will be processed. I sent another email saying do NOT take the money and someone said that they will cancelling the order. 3 weeks later the money is gone and an email it is on its way. Again, I want another email demanding they stop and then I get a reply wanting to know why. I told them months ago that it was horrid to drink. This company is overseas and hard to deal with. They don’t understand a word that you say. I will NEVER get involved with Body Health again!
Response from BodyHealthJul 13, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to deal with ongoing subscription issues and unexpected charges. We appreciate you taking the time to share your concerns, and your feedback helps us identify areas where we can improve. -Alexa
Susan K.
Body Health made it extremely difficult to cancel. I sent a message on their website to contact us with my subscription saying I wished to stop 2 weeks before next product. They asked me if I confirm I no longer wanted it. I did and thought that was the end of it. But then they still sent it. It seems like they are trying to trick you into getting another product before you realize it didn’t go through. When I talked to them on the phone finally, they cancelled it in seconds. It sounded like they knew their process was shady and were used to people being upset and didn’t care. SCAM!
Response from BodyHealthJul 13, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration. We appreciate you taking the time to share your concerns, and your feedback helps us identify areas where we can improve. -Alexa
LP
warning: Bodyhealth is using Amazon shipping.
Response from BodyHealthApr 24, 2026
Thank you for sharing your feedback. We work with multiple shipping partners to ensure timely and reliable delivery, and some orders may be fulfilled through different logistics providers depending on location and availability. If you ever have questions or concerns about your order, our customer service team is always happy to help. -Alexa
Beth W.
The subscription let / cancellation policy for this company is the worst I've ever worked with. I will never buy from them again!
Response from BodyHealthApr 24, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience with our subscription and cancellation process. It’s never our intention to cause frustration. We truly value customer feedback, as it helps us identify where improvements are needed. If you’re open to it, our customer service team would be happy to review your situation and see if there’s anything we can do to help. -Alexa
Alyssa
I have been using their perfect aminos, other supplements & the sleep drops. I received our auto ship for sleep drops. They were very light in color totally different than all my previous orders. They also do not work at all. The regular ones did a great job. Company told me they can’t assure me if I buy new ones they will not be from same batch? Ridiculous customer service. I sent them the photos of the droppers with diff products in them. Sent them batch #’s. Sent them how they came totally different than previous orders. The fact they can’t assure me of me getting a bad batch again was the deal breaker. Now I feel they changed the perfect aminos, omega 3 etc. I feel like they don’t care at all to give me the sane quality product we were receiving. Cancelled auto ship bc I do not trust them anymore.
Response from BodyHealthMar 30, 2026
Thank you for taking the time to share your experience. We’re truly sorry to hear about the concerns you had with your recent order and that this led to a loss of trust. Your feedback has been shared with our team, as we take product quality and customer confidence very seriously. I do also see that the agents you spoke with have filed QA complaints with our team and have provided you with resolution. If there is anything further we can do to help, please let us know. -Alexa