Bodybuilding.comReviews of bodybuilding.com

Good and quick customer service. An agent named Barbell Bradley took care of my order. Refund was processed rapidly. 10/10.

Service, welke service? Reageren totaal niet op je mails.

The rep was very nice, helpful , and infromative about everything. Made the whole expereience smooth and easy. Did a great job.

Two weeks ago, I ordered some things, and that order is not sent to me. I tried with emails, Facebook, nothing, there is no answer. This is not normal, I am waiting someone to answer me for 2 weeks now!? They "have" service support, which doesn't answer to any email. But, they know to spam with "new deals", but they can't even send what is already paid.

When I eventually got in touch with customer service and explained my situation of not receiving my order for 1 month with no updates or follow up from the back order. I was told the best they could do for compensation is refund me my shipping £19 and offer me a $20 gift card like it was just a 1-2week delay.I feel like isn’t a reasonable compensation for a 1 month delayed order, your company’s system error and no one responding back to my numerous emails even with high volumes of emails I waited nearly two weeks before reaching out on Facebook. I even addressed the company values of customer first and accountability, that’s was not taken to account so pointless values if you don’t follow them to be honest.

Crunch It Kerstyn helped me today via the FB messenger app I was trying to get a hold of someone over the phone but it seems that nobody pays attention to the same. However the social media customer service is brilliant. Thanks team Keep it up

I was a happy, loyal and very frequent customer for many years but my last order was paid and is pending for more than a month. Not update, not shipped yet and emails not replied. But they started to spam me. Before maybe 2 emails per week with news and promo. Now I get around 4 emails everyday. Seems like this company became a fraud and is not the once reputable and reliable site anymore. Update: I used paypal as payment option and noticed that it was not debited since the payment is on hold and only debited when the order has been fulfilled. But service quality still sucks.

July 7 I placed a order with you guys. July 14th laser ship received it at a near by facility and they never delivered. Called them and they said they received my package at Orlando facility but unfortunately they can’t locate the package . I’ve contacted you guys by email and nothing , tried live chat and you didn’t even answered me and after 10 minutes waiting in the phone you guys just hang up saying you can’t assiste me at the moment and for me to call back later . I can’t express how frustrated I am with you guys … I have it all delayed . Diet, everything and I’m felling really mistreated.