Bodybuilding.comReviews of bodybuilding.com

Great customer service. They take care of their customers if there is an issue. Great place to order from.

Very Helpful with resolving the shipping issue. Even refunded me for said shipping!

The agent was extremely helpful and resolved my issue very quickly!

I went to Bodybuilding.com's website and saw there Christmas sweater and matching socks. So the sweater only displayed S,M,L, XL the XXL showed sold out. So I ordered the XL and the socks. I got an email that my order was confirmation email. Then shortly after that I get another email saying my order was cancelled for unforseen reasons. So I called them and the lady that answered the phone said because the company pulled them from the wear house and acted like it was no big deal. So a customer service disappoints a customer and doesn't try to make it up to them by a means necessary. So that means Bodybuilding.com doesn't care about their customers. They only care about making money.

I would give them negative star. Bodybuilding.com is the worst website to order from. They charge high fees on shipping and still product sits with their shipping partner Fedex. They dont provide full information and customs tag the order commercial instead of personal and we have to pay more than double the amount in duties than what we paid for the order. I have used other websites but with bodybuilding I have had 3 different instances where same things happened. I will ask each and everyone whoever see this post that dont order from here. They will screw you over and no guarantees that product will reach on time. Even after refusing the order, they will only refund product price and not shipping charges. I never like posting negative comments but this one has furstated me to the next level and I dont want anyone to go through the process what I had gone through. Short story of my experience: more than 3 months since day of order placed sitting with shipping partner FEDEX, Customs claimed this as commercial and no one knows why. If we go to customs they send us to BOdybuilding and fedex. If we go to them they send us back to customs and then last solution after 3 months, refuse the order and we will return money paid for the product. Whether you are ordering for you or your family dont use them and please share this to everyone you know.

It is useless to pay an order to be delivered in two days, and receive it until the third day, I call them by phone and they answer them very roughly, even they hang up the phone calls, this company is going very bad in every way

Although I used to order from bodybuilding.com to Saudi Arabia very smoothly in the past, I am not sure what happened suddenly it became really challenging to order a new order to be shipped to Saudi Arabia! No matter how many times I order the products I want, I keep getting the email message that says: my order has been cancelled due to information verification issues, keeping in mind that I have went through all the steps very carefully to make sure all the information is filled in correctly and precisely. There is no clarification what is exactly the information they wanted to verify, and even the customer service agent when they finally replied to my complaint, they said they will check with billing department and up till this moment it took them 8 day and still no response or update from their end on my complaint! I already told them that I need clarification before I write my review, but they didn’t even bother to look into my case… That is the worst online shopping experience I have ever had. Order number: SAR-9349

Best customer service by a long shot. Hailey was super helpful, quick with the responses, and helped me get a better outcome than I even set out for! Lee up the great work! If I could give 10 stars I would!