Beachbody, LLC dba BODiReviews of bodi.com

Once you sign up, just know that you are a member for life. You have a better chance of winning the lottery than cancelling your membership with this SCAM of a company. I have not used this app or any workout in over 2 years. I cancelled within 2 days of renewal and here’s what I’ve been told. You cannot cancel past the renewal date. Well I did. And in the cancellation I was told that I would receive a refund. I did not. Today I’m being told that I have to submit a form that will be reviewed within 10 days. The submission form even says that exceptions are rarely approved. So, thank you to Beach Body for another year of paying for something that I do not use because I was injured using your program 2 years ago. DON’T SIGN UP!! AVOID BEING SCAMMED OUT OF YOUR HARD-EARNED MONEY!!!

I Cancelled this subscription over 3 years ago and just noticed they took $242.95 at the beginning of this year!!! they have been taking hundreds from me for years! there was no option to call a representative to resolve this. I'm looking to be refunded for those years.

Absolute scam of a company. I had a subscription my work used to pay for. I no longer had access to my work email and missed the renewal notice. The day I was billed for the following year, I called explaining the situation and asking for a refund. That’s ridiculous but moving on.. they removed my access to this service. They are refusing to contact me or assist me. I am now out $190 of a service I CANNOT even log into. I don’t know how these people live with themselves

I have had the Bodi subscription for 4 years and decided to cancel due to the lack of new workouts since the new format rolled out last year.I dont remember what the original terms and conditions were when I joined years ago, and when I canceled, nowhere on the cancelation page ( or anywhere else) that I saw, does it state that there are no prorated refunds. You find this out after the fact when you get the email confirming your cancelation. You have the option to kerp until the end of your subscription or cancel right away. So,essentially I paid $170 for 4 months, because I didn't remember something I read 4 years ago. How idiotic. Just warning others. If you pay upfront for the year and you chose to cancel before the end, make sure you choose the first drop down menu option. I should've known better, and learned an expensive lesson.

I have cancelled the membership and the company keeps charging me. Every time I dispute their charge and show that the membership is not active under my acct they keep telling my CC that i agreed to charges. So frustrating.

Great until you try to contact customer service or question their billing practices. Then you just get passed off to a generic response. Very sharp practice. Also unimpressed with how frequently (or should I say infrequently) they update their "live" classes. You can find better for free on youtube. I certainly won't be renewing when I can finally get out of my expensive contract. UK customers beware: they add 20% VAT to any price they quote you, so £99 actually means £119, and you won't be aware of this until your credit card is charged. Does UK consumer law not apply to this company? I'm STILL waiting for a satisfactory response from their "customer service." EDIT: The response below is par for the course. I did submit the tax form as requested – even though it misses the point entirely. I'm not objecting to paying VAT. I'm objecting to the fact that your prices don't show the actual amount customers will pay. It's misleading.

Après avoir acheté un programme d’entraînement pour ne pas à avoir un abonnement, BeachBody renouvelle pour un an un abonnement que je ne désirais pas. J’avais annulé le jour même mon essai gratuit et ils ont prélevé quand même 205$ pour un renouvellement. J’ai demandé un remboursement après m’en être rendu compte (2-3 jours après) puisque j’avais déjà annulé le renouvellement. Ils ont refusé, prétextant que j’avais seulement annulé le « cycle de facturation ». Une vraie arnaque. Fuyez cette compagnie frauduleuse.

Worst business practices I have experienced. If you try to contact someone with their text-only customer service, they send you a link to their FAQ page saying you're not eligible for a refund, and close your conversation. Day 1 of an unwanted auto-renew, I asked my credit card company to help me recover the $179 charge and the merchant contact number BeachBody gave them is inactive. To make sure they do not charge me again, I blocked them as a merchant with my credit card company. I also just asked the BBB to help me recover my $179 for an unwanted, unused membership. RESPONSE TO YOUR REPLY: ****Your reply just proves the scam. Quoting a policy specifically created to squeeze more money out of customers you're losing anyway does not make it fair. It's reprehensible.****