BobtailReviews of bobtail.com

Response from BobtailJun 24, 2026

Thank you for your kind words and recommendation! We're glad to hear you've had a great experience with Bobtail. Transparency, clear communication, and dependable service are core to what we strive for every day. We appreciate your trust and look forward to continuing to support your business.

Response from BobtailJun 10, 2026

Thank you for your feedback. We understand how frustrating it can be when a card is unexpectedly declined, especially when you're on the road. Reliability is important, and we apologize for the inconvenience. We also appreciate you bringing up the issue with separate DEF and fuel transactions at Love's. Accurate transaction reporting is critical for IFTA tracking and bookkeeping, and we understand how seeing only part of the purchase can create extra work. We'd like to learn more about your experience and investigate both concerns. Please reach out to our support team ([email protected]) with additional details, and we'll be happy to take a closer look.

Response from BobtailJun 9, 2026

Thank you for sharing your feedback. We understand how frustrating it can be when a credit limit changes, especially after maintaining a consistent payment history. Credit limits are reviewed periodically based on a variety of factors, and payment history is just one of the considerations. We recognize that this change impacted your operations, and we're sorry to hear it led you to seek another fuel card provider. We'd appreciate the opportunity to review your account and discuss the factors behind the adjustment. Please reach out to our support team, and we'll be happy to take a closer look and answer any questions you may have.

Response from BobtailJun 9, 2026

We're glad to hear you've been receiving cashback on your purchases since May. We understand your concern about not seeing discounts at every participating location. Cashback offers can vary by merchant and location, which is why the amounts may differ from stop to stop. We'd be happy to take a closer look at the locations you visited to make sure everything is working as expected. Please reach out to our support team with the details of any transactions you have questions about, and we'll be happy to help.

Response from BobtailJun 9, 2026

Thank you for your kind words! We're glad to hear you've had a great experience with our customer service from day one. Providing timely, helpful support is always our goal, and we appreciate your recommendation. Thank you for choosing Bobtail!

Response from BobtailApr 10, 2026

Thank you so much for this amazing review! We are so happy that you had an amazing experience and hope you will continue to be satisfied with our service!

Response from BobtailMar 23, 2026

Hi Anthony, we’re sorry to hear this and would really like to look into what happened. Please email us at [email protected] with more details so we can review and make things right.

Response from BobtailMar 18, 2026

Muchísimas gracias por esta reseña. ¡Lo aprecio mucho!