BobtailReviews of bobtail.com

The amount that was originally allocated to the company on the fuel card has been lowered although it was paid on time every Monday. We have shown proof that we can pay so I didn't understand the rational behind this. I actually had to go to another company for another fuel card.

Having been getting the discounts credited to me as of now on my purchases from Feb thru May. Even though I fuel up at only maybe 5 different locations. Mostly 7/11 though which all have discounts on the app, some ranging from $.06 to $1.20

I have had a frustrating experience with Bobtail, particularly regarding their lack of responsiveness and follow-up on pending invoices. Despite submitting invoices on time, I have had to repeatedly push the company to address payments, which should be handled proactively rather than requiring constant client follow-up. The process of getting paid has been inconsistent, and there is no clear communication when invoices are delayed or stuck in processing. Additionally, the experience became even more difficult during a buyout process. Bobtail was uncooperative and slow to respond when trying to finalize the transaction. While some customers praise Bobtail’s customer service and fast payments, my experience has been the opposite marked by delays, poor communication, and a lack of accountability. I would not recommend Bobtail to others based on this experience, especially for those who need reliable, proactive support. I originally chose Bobtail based on their positive reviews highlighting fast payments, responsive support, and seamless service. However, as I stated previously, I had the complete opposite. They were unresponsive, failed to follow up on pending invoices without constant client chasing, and became difficult and uncooperative during a buyout process. What I expected to be a smooth, professional transaction turned into a frustrating and disorganized ordeal.