Boboshouse Reviews | Read Customer Reviews of boboshouse.com

Boboshouse Reviews | Read Customer Reviews of boboshouse.com

Boboshouse reviews

66 approved reviews, newest moderated first

rachael
Feb 2, 2026
Adorable cute shoes that are long lasting!
I love this brand, it has a wide option of cute, durable shoes that can survive all weather. I bought one pair last year and its it still as good as new with only a tiny bit of wear (but I did a lot of walking lol, it was my main pair of shoes it is so comfy.) I came back this year to buy another pair and they do not disappoint! This is the best brand of shoes that I have bought from and would really recommend to everyone!!
Response from BoboshouseMay 27, 2026
You're seriously so sweet Rachael! Thank you for coming back for a second pair! The love and support means the world to us. We put a lot of love into making shoes that actually last, so hearing this confirms that we're at least doing something right🥹
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Tara
Feb 2, 2026
THIS IS A SCAM COMPANY
THIS IS A SCAM COMPANY - BEWARE. Shoes were ordered but not delivered. We were advised the delivery address was incorrect (It wasn’t), now to be told the ‘local delivery company’ has destroyed the shoes and no refund will be provided, only a 30% discount on another pair of shoes. DO NOT PURCHASE FROM THIS BUSINESS
Response from BoboshouseMay 27, 2026
Hi Tara! We're seriously so sorry about what happened with your delivery. Items being destroyed in transit and being offered only a partial discount is not an acceptable outcome and we understand your frustration completely. Please reach out to us directly at [email protected] so we can look into this properly and make it right!
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David W.
Dec 30, 2025
Seems like ive been scammed.
Seems like ive been scammed. The shoes are made the wrong size and then dont accept returns. Even if the shoes were the correct size the quality is not as pictured. Best to avoid in the future.
Response from BoboshouseMay 27, 2026
Hi David, we're really sorry for this experience. Wrong sizing and difficulty with returns is not the experience we'd want any of our customers to have. We'd genuinely like to make this right. Please reach out to [email protected] and reference this review and our team will take care of this for you!
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Andrew P.
Dec 16, 2025
Improved experience
After my initial order being refunded, I hesitantly reordered with a discount code (somehow ended up the same price though). Only reordered as Deanne in customer service was helpful and my child had their heart set on these trainers. Second order came quicker than I expected and the quality was better than I thought it would be. The first order and lack of actual discount still hurts the rating for me!
Response from BoboshouseMay 27, 2026
Hi Andrew! Thank you for giving us another chance after a rocky start, and we're soo glad the second pair came through well. You're right that the discount situation wasn't handled cleanly and that's totally on us. We appreciate your patience and hope your child enjoys their shoes!
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Jennifer B.
Nov 1, 2025
This store is awful
This store is awful! They sent me the wrong size shoe and then required me to pay to ship it back. They said once they received the return they would send a larger pair. Since the shoes were so expensive, I went ahead and paid to send them back. It took two months and numerous emails to get them to send another pair. And when they did, they sent the exact same size! And they are refusing to rectify the situation. They are basically thieves.
Response from BoboshouseMay 27, 2026
Hi Jennifer, I'm seriously so sorry to hear about this! Sending the same incorrect size twice after you already paid for return shipping is a real failure on our part and you deserved so much better. Please email [email protected] and reference this review, we want to personally make this right for you!
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Jolie S.
Sep 1, 2025
I really don't know...
I am very confused. There is a shop on Aliexpress called "Amy And Michael" looking exactly the same, so who is stealing from who ?
Response from BoboshouseMay 27, 2026
Hi Jolie! Great question, and we totally understand where you’re coming from. Our shoes are produced in small batches by our manufacturing partner, an established factory that also makes shoes for other brands so you may see some overlap with a few of our earliest styles. Everything we’ve launched since is developed specifically for Bobo’s House and isn’t sold in any other store. We take our designs seriously, so if you ever spot one of our newer styles listed elsewhere, please send us the link at [email protected]. Happy to tell you more about our process anytime!
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Ridiculously F.
Aug 10, 2025
Sketchy site
Sketchy site, would be really careful making purchases here...
Response from BoboshouseMay 27, 2026
Hi there! We completely understand the hesitation, especially when ordering from an unfamiliar brand. We're a small team of real people based in Las Vegas, and we stand behind every single one of our orders :). If you ever have a question before purchasing, our team is always at [email protected]. We'd be happy to chat!
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Krista
Jul 15, 2025
Compassionate owner
I bought two pairs of shoes, one fit great the other was really small, so I would like to note that in some of the unisex shoe styles you might need to order up a couple sizes. Although I did an exchange on the pair that was too small, I still had issues with the larger pair not being wide enough for my foot. Deanne was very kind and courteous and sent me a different pair of shoes that fit my feet perfectly, and am overall very happy with the two pairs I have now. I’m looking forward to seeing new styles in the future
Response from BoboshouseMay 27, 2026
Thank you Krista! Sizing on the unisex styles can definitely run differently so thank you so much for being so patient with us as we try to figure out what works best for our customers! I'm really glad Deanne was able to find you the right pair. Enjoy both of them! 🌸
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