Boboshouse Reviews | Read Customer Reviews of boboshouse.com

Boboshouse Reviews | Read Customer Reviews of boboshouse.com

Boboshouse reviews

Showing 3 reviews with 3 stars · Clear filters

Andrew P.
Dec 16, 2025
Improved experience
After my initial order being refunded, I hesitantly reordered with a discount code (somehow ended up the same price though). Only reordered as Deanne in customer service was helpful and my child had their heart set on these trainers. Second order came quicker than I expected and the quality was better than I thought it would be. The first order and lack of actual discount still hurts the rating for me!
Response from BoboshouseMay 27, 2026
Hi Andrew! Thank you for giving us another chance after a rocky start, and we're soo glad the second pair came through well. You're right that the discount situation wasn't handled cleanly and that's totally on us. We appreciate your patience and hope your child enjoys their shoes!
Report
Ridiculously F.
Aug 10, 2025
Sketchy site
Sketchy site, would be really careful making purchases here...
Response from BoboshouseMay 27, 2026
Hi there! We completely understand the hesitation, especially when ordering from an unfamiliar brand. We're a small team of real people based in Las Vegas, and we stand behind every single one of our orders :). If you ever have a question before purchasing, our team is always at [email protected]. We'd be happy to chat!
Report
Luna
Jan 26, 2023
Customer service okay.
I ordered two products. After a few days one of them went into shipping (this was a few weeks ago) but the other one was still named "order is being processed". I waited another week, before writing my the first email, in which I asked for the order still stuck in processing to be cancelled. I got told that someone would look into it. I waited another week. I wrote another email... Neither has the package that has already been send arrived nor is the "being processed" part of the order cancelled. I do not recommend buying here. I'm sad, because I really liked how the products looked and was looking forward to them. Edit: Someone wrote to me per Email, telling me that the shipping department is currently on holiday. I can now wait in peace. Thank you:)
Response from BoboshouseJan 27, 2023
Hi there Luna, I sincerely apologize for the experience you had and will definitely be looking into what happened. When we get inquiries from customers regardin their packages, we reach out to the carriers to ask what happened and unfortunately do have to wait for them to investigate before we give a response to you, which explains the delay in between emails. In this instance, if there is no progress in the shipment and we can confirm that you have not gotten a response, we would be absolutely willing to send a replacement shipment of your items. I know it is not ideal as you do have to wait longer than expected but I hope that this solution works for you! Again we sincerely apologize for the delay and thank you very much in advance for your patience and understanding!
Report