BobcaresBobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Bobcares (bobcares.com) has 390 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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AB
We have been working with this team for over 10 years. Very honest interactions, competent personnel, and most importantly aligning themselves with the customer's success.
Response from BobcaresFeb 1, 2025
Hi, Thank you so much for your kind words and for being a valued partner for over a decade! We are truly honored to have earned your trust through honest interactions, competent teamwork, and a shared commitment to your success. Regards, Sruthi S Quality Manager Bobcares
David S.
Bob is always available and speedy. Also always solves the big problems that always seem impossible tot he rest of us.
Response from BobcaresFeb 1, 2025
Hi David, Tackling the "impossible" is what we strive for, and it’s incredibly rewarding to know we have been able to deliver solutions that matter to you. Thank you so much for your fantastic feedback. Don’t hesitate to reach out anytime. Regards, Sruthi S Quality Manager Bobcares
Alexis
Great customer service and fast response. They have even did additional work without paying them first as it was critical for the operation of my site
Response from BobcaresFeb 1, 2025
Hi Alexis, Your site’s success is our priority, and we are glad we could assist with the additional work to ensure its smooth operation. The pool of engineers @ Bobcares works round the clock to ensure this. We truly value your trust in us and look forward to supporting you again in the future. If there is anything else you need, please don’t hesitate to reach out. Regards, Sruthi S Quality Manager Bobcares
Daniel
Thank you Bobcares support for fixing my server issues on time so many times and help me avoid big downtime and loss of traffic. I'm glad to have you as a partner for my online business. KEEP UP YOUR GREAT SUPPORT!
Response from BobcaresJan 23, 2025
Hi Daniel, We are very proud of our Infrastructure Management Team @ Bobcares and so glad we could assist you in resolving server issues promptly and help you avoid downtime and traffic loss. Being a part of your online business success means a lot to us, and we truly value the trust you have in us. Thank you for the amazing 5-star feedback. Regards, Sruthi S Quality Manager Bobcares
Mathias
Quick, professional, great communication skills to even someone who is not IT expert
Response from BobcaresJan 22, 2025
Hi Mathias, Thank you so much for your 5-star rating and thoughtful feedback! We make it a priority to explain technical concepts in a clear and simple manner, ensuring all our customers can easily understand. Feel free to contact us anytime. Regards, Sruthi S Quality Manager Bobcares
Wenz L.
Emergency Service fulfill my needs, thanks for your help!
Response from BobcaresJan 22, 2025
Hi Wenz, Thank you very much for your feedback. Providing the best service every time is our top priority. Our team will be available round the clock should you need any help. Regards, Sruthi S Quality Manager Bobcares
Carolyne R.
We had a situation where our server was down twice in early January of this year. Our Data Center is still investigating what caused this. In both cases when our server went offline, Bobcares was quick to alert us and take action. When we didn't respond quickly to their email alert, they phoned us. It is this kind of service that makes Bobcares a valuable partner of our company.
Response from BobcaresJan 17, 2025
Hi Carolyne, The infrastructure team @ Bobcares consists of highly skilled engineers who work around the clock. They are experts in server administration, including handling complex recovery tasks with precision and expertise. We are glad we could support you during the unexpected server downtimes. Your trust in us as a valuable partner means a lot, and we are here to assist you whenever needed. Thank you for choosing Bobcares. Regards, Sruthi S Quality Manager Bobcares
Karma ك.
Bobcares is my go to for fast and reliable support! Always get the best service.
Response from BobcaresJan 17, 2025
Hi Karma, Thank you for your fantastic 5-star feedback. Providing the best service every time is our top priority. Our team will be available round the clock should you need any help. Regards, Sruthi S Quality Manager Bobcares
