BobcaresBobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Bobcares (bobcares.com) has 390 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Aren H.
expensive price but good support, i like the support, it was really profesional
Response from BobcaresMar 19, 2025
Hi Aren, Thank you for your kind words and 5-star rating. We are happy to hear that you found our support professional and helpful. We truly appreciate your feedback and are always here if you need anything. Regards, Sruthi S Quality Manager Bobcares
Ibrahim C.
Bobcares is a great service! I've been a user for nearly two years and whether it's regular server monitoring or responding to unexpected downtime, Bobcares has been there and done a good job. Most recently, we had an unexpected downed SQL server that Bobcares noticed through monitoring and brought back up to functioning in under an hour. Great work!
Response from BobcaresMar 13, 2025
Hi Ibrahim, It is great to hear that our server monitoring and response services have consistently met your expectations. Unexpected downtime can be stressful, so we are glad we could detect and resolve your SQL server issue quickly to get you back up and running in under an hour. Thank you very much for your 5-star rating and fantastic review. If you ever need anything or have suggestions on how we can serve you even better, please don’t hesitate to reach out. Regards, Sruthi S Quality Manager Bobcares
A B.
I had a critical issue with my remote MySQL connection, and the Bobcares team handled it with outstanding professionalism and speed. Their quick response and clear troubleshooting steps ensured that everything was resolved efficiently. They not only identified and fixed the issue but also provided detailed explanations and guidance, making it easy for me to manage future configurations. The level of expertise and dedication they showed was truly impressive. If you're looking for reliable, knowledgeable, and fast technical support, I highly recommend Bobcares. Five stars well deserved!
Response from BobcaresMar 13, 2025
Hi Andre, Thank you so much for your thoughtful and detailed review. Providing clear troubleshooting steps and guidance is something we take pride in, so it is great to know that you found our support both effective and informative. We truly appreciate your recognition of our team’s expertise and dedication. Thanks again for your support and for being our valued part. Regards, Sruthi S Quality Manager Bobcares
Neil
We've been using Bobcares for many years, and they have always provided excellent, conscientious support. Definitely value for money.
Response from BobcaresMar 7, 2025
Hi Neil, Providing excellent service and ensure 100% customer satisfaction is what we strive for. We truly appreciate your trust and look forward to serving you for many more years to come. Thank you so much for your wonderful feedback. Regards, Sruthi S Quality Manager Bobcares
Alessandro V.
we have been using this service for a long time really professional and very competent
Response from BobcaresFeb 12, 2025
Hi Alessandro, Thank you so much for your feedback and 5-star rating. Providing professional and competent service is what we do @ Bobcares. Your continued trust and support inspire us to keep delivering the best possible experience. We look forward to serving you for many more years to come. Regards, Sruthi S Quality Manager Bobcares
Kerala A.
I've been working with Bobcares team for the past year. A very customer centric approach to providing E2E solutions. A fantastic development and support team providing one stop shop for all services. Highly recommend!
Response from BobcaresFeb 5, 2025
Hi Kripa, Your words, especially the phrase “one-stop shop for all services,” mean a great deal to us. This is exactly what we strive to achieve—providing end-to-end solutions that are seamless, customer-centric, and tailored to meet your unique needs. Thank you so much for taking the time to share your wonderful feedback. Your recommendation is the highest compliment we could receive, and we are excited to continue this journey together! Regards, Sruthi S Quality Manager Bobcares
Sai K.
I have used Bobcares team for building an MVP at the beginning of 2024 and building out full requirements end of 2024. Overall experience with Bobcares has been phenomenal. The program/account team was easy to work wth; the leadership team was oustanding. The team members assigned were top notch - very quick learners, and have strong research skills to solve complex problems. I am extremely happy with the engagement with Bobcares team.
Response from BobcaresFeb 5, 2025
Hi Sai, Thank you so much for taking the time to share your wonderful feedback. We are happy to hear about your positive experience working with the Bobcares team throughout your journey from building the MVP at the beginning of 2024 to developing the full requirements by the end of the year. Our team possess the research skills and problem-solving abilities to tackle complex challenges. Once again, thank you for trusting our team with your project. Regards, Sruthi S Quality Manager Bobcares
Christopher C.
I feel completely at ease working with Bobcares; it feels like I have known them forever. They are highly professional and consistently deliver outstanding work. I particularly appreciate how they keep me updated throughout the process. Their invoicing and platform are exceptionally well designed, demonstrating their advanced tech-savviness. I wish I had discovered them years ago instead of relying on others. A big thank you to Suresh, Vijin, and Pramaith!
Response from BobcaresFeb 5, 2025
Hi Christopher, Thank you so much for your wonderful feedback. Providing exceptional service, clear communication, and a seamless experience are always the key values that Bobcares follows. We always maintain our customer interaction platforms in a user-friendly manner to ensure a seamless experience for them. Thank you so much for appreciating our engineers and it means a lot to them. Regards, Sruthi S Quality Manager Bobcares.
