BobcaresBobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Bobcares (bobcares.com) has 390 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Nick A.
As a small business trying to deliver a great service for my customers, I need partners that I can rely on that have great knowledge and can compliment my teams skills. Bobcares were a great find and I've been able to hand over the management of my online platform to them. They provide a great value solution and have demonstrated they have the know-how to support my business.
Bob
Excellent service all round, I am very happy to be working with these guys
Mr Jason K.
We have used Bobcares on a number of occasions, especially on Linux Servers. We have found them to be very professional, proficient and knowledgeable. I.T. as we all know is a very large field of expertise. Bobcares have managed to pool together many experts, and this shows clearly in their range of abilities and their service offerings. The last ticket we opened with them was <1 hour from start to completion. I couldnt ask for a better service, and think they are unrivalled on the web (or we certainly haven't found a company that comes close). Fantastic value for money, if only we had known about them years ago! Thanks guys!
Arpi T.
Good support! Thanks
David S.
Fantastic value for money. The best option by far. Always good to have them there when you've really mucked something up and not too pricey.
Eran M.
We had trouble with a Pimcore DAM application install. Bobcares friendly technicians helped me to debug, find the problems and resolve them. By doing that they went above and beyond their role definition. Thanks you Bobcares!
Brian S.
I have been using BobCares for approximately 2 years. When I first started using them, I had a simple VPS and needed some help configuring it. I moved on to Dedicated Servers, and their help has been invaluable. If I submit a support ticket, they answer within 15 minutes. They are patient and explain complex issues. They provide advice, and most importantly, they are server Gods. I wouldn't know what I would do without them. I HIGHLY recommend BobCares!
Response from BobcaresMay 26, 2020
Hi Brian, Thank you so much for taking the time to review us and for being our valued client for over 2 years. We are so glad we could be of assistance to your business. We have been in business for a long time(over 20 years), and that accumulated experience is something we are really proud of. Our engineers love technology and love solving real world problems with server and cloud infrastructure. We will always around to help, 24x7 Thanks again Sangeetha Naik Director, Bobcares.com
Fred
Bobcares have the best turnaround time ever! We love their depth of knowledge and the courteous responses. Keep it up Bobcares.
Response from BobcaresMay 26, 2020
Hi Fred, We are so glad our friendly and knowledgeable engineers were able to respond and resolve your technical queries within a short period. Our Infrastructure management team functions on a 24x7 model that allows us to quickly and efficiently triage technical issues, so that it goes to the right engineer who can help out the quickest and in the best possible way. We are so glad you could experience the benefit of that :) Thank you for your review Sangeetha Naik Director, Bobcares.com
