BobcaresReviews of bobcares.com

4.8390 reviews
IT & Communication
202 E Earll Dr #410, Phoenix, Arizona

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Bobcares

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About Bobcares

Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.

Bobcares (bobcares.com) has 390 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: bobcares.com
Website: bobcares.com
Category: IT & Communication
Location: Phoenix, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bobcares reviews

390 approved reviews, newest moderated first

Harish Babu V.
Oct 8, 2021
Excellent Support
Assistance was prompt and was able to looking find the cause of the problem plaguing our systems. I have no further comments save that the staff are efficient and knowledgeable.
Response from BobcaresOct 8, 2021
Hi Harish, Thank you for choosing Bobcares to care for your servers. We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission. Thank you for your valued review. Regards Dileep Quality Manager Bobcares
Ernie G.
Sep 30, 2021
Great Support!
I had a Digital Ocean issue. They were able to fix it very quickly. I would not hesitate to use them again. I am so glad I found this resource.
Response from BobcaresSep 30, 2021
Hi Ernie, We are glad Bobcares engineers were able to quickly resolve the Digital Ocean issue. Our round the clock team of support engineers are always available should you need expert help anytime. Thank you for your valued review. Regards, Dileep Quality Manager Bobcares
al R.
Sep 29, 2021
professional
professional, patience and fully aware of the process thank you so much Mrs.Neethu
Response from BobcaresSep 29, 2021
Hi Mohammad Abbasi, We’re pleased that Neethu was able to resolve your issue. We’ll make sure we pass your kind words along to Neethu, who we know will be delighted to read your comment. We are always available 24x7 should you need any help in the future. Thank you for your valued review. Regards, Dileep Quality Manager Bobcares
Aoudi I.
Sep 23, 2021
Prompt, Reactive and Professional
Support team was prompt and reactive> Very professional
Response from BobcaresSep 24, 2021
Hi Aoudi, Thank you for choosing Bobcares to care for your servers. Our engineers simply love solving technical issues and implementing solutions that improve server performance, stability and security. Thank you for your valued review. Regards Dileep P Quality Manager Bobcares
QUICKY
Sep 16, 2021
Bobcares are the best support services…
Bobcares are the best support services that your Money can buy. they are a team of highly skilled, trustworthy and reliable IT team, there for you 24/7, my company have use them over 18 moth and they have supported our servers eliminating the down time to nearly 0. Is a service you can depend on because of their skill set and knowledge in the field, your operation will be up and running well and their response time are within minutes. Thanks Bobcares. SDG-US
Response from BobcaresSep 17, 2021
Hi David, Thank you so much for your kind words and praise. We are very proud of our Infrastructure Management Team @ Bobcares and it's glad to hear that we eliminated the downtime of your servers to nearly 0. We will definitely share your praise with our team. Thank you for your review and for your continued business. Regards Dileep Quality Manager Bobcares
Steve
Sep 15, 2021
Outstanding service
Outstanding service. Quick diagnosis of the problem with ready solution.
Response from BobcaresSep 16, 2021
Hi Steve, Thank you for your wonderful review. We are so glad our engineering team could help you out. We are always available 24x7 should you need any help in the future. regards Dileep Quality Manager Bobcares
Frank H.
Sep 13, 2021
VPS with Apache error fixed quickly!
I had a VPS down due to an Apache error that I could not resolve. I was about to spin up another VPS and backup / restore accounts to it, but then remembered hearing about BobCares. They were able to fix the issue quickly, and saved me several hours of time. The service was fast and complete, with excellent followup afterwards to make sure I was aware things were back up working.
Response from BobcaresSep 14, 2021
Hi Frank, Thank you for your valuable feedback and for taking the time to post this review. We are glad our Engineering team was able to quickly resolve an issue with your VPS. Our team is always available 24x7 should you need any further assistance. regards Dileep Quality Manager Bobcares
Setrik
Sep 12, 2021
BobCares sounds like a gimmicky name…
BobCares sounds like a gimmicky name and I almost didn't give them a chance because of the name alone. I figured ok - well, their price seems very inexpensive. I made full backups of my server and decided to give 'em a go. After my first several interactions with them, I was sold. They work well with providing information and recommendations. Where they shine though is doing everything CPANEL.NET technicians "won't" do for you. It's a joke around the office that if I need something we will just ask Bob ... ya know because Bob Cares lol sorry for the pun. Seriously, I was skeptical at first and they really have put a lot of work in for me at this point. They have completed tasks such as configuring firewalls, server configs, dns management, general and advanced server management items. Honestly, there hasn't been anything that I have not been able to ask them for. I still create backups before I have anyone perform any configuration tasks, however I can say that we have never had to perform any kind of a restore. Their advice and abilities have accomplished the job every time. I'd certain recommend them. BobCares has been a tremendous asset to our company on many occasions. Setrik - Setrik.com
Response from BobcaresSep 13, 2021
Dear Curtis, Thank you for your wonderful review. I'll be sure to relay your message to the team. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares. We are very proud of our Infrastructure Management Team @ Bobcares and so glad we could help you with many server issues you came across. Thank you for your review and for your continued business. Regards Dileep Quality Manager Bobcares

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