BobcaresBobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Bobcares (bobcares.com) has 390 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Hosting B.
Yes its Very good support.
Response from BobcaresFeb 23, 2022
Hello, Thank you for choosing Bobcares to care for your servers. Our round the clock team of support engineers are always available should you need expert help anytime. Thank you for your valued review. Regards, Dileep Quality Manager Bobcares
Alan
Bobcares is the absolutely amazing. They got me back up and running right away. They honestly care about their clients and customer service is perfect!!!
Response from BobcaresFeb 22, 2022
Hi Alan, Thank you for the valuable feedback. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares. Thank you for your review and for your continued business. Regards, Dileep Quality Manager Bobcares
Jamie
My first experience with BobCares and apparently it's true - he really does care. Prompt and efficient service. I wish more online tech support experiences could be like this one. Thanks!
Response from BobcaresFeb 18, 2022
Hi Jamie, Thank you so much for your feedback!. We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission. Should you need help in the future, we are just a call or click away. Simply click the Chat button on Bobcares.com . We are always available 24x7. Regards, Dileep Quality Manager Bobcares
UlyssesG
I am very pleased with the way the server specialists at Bobcares handled my case. I had some issues I wanted double checked and they went above and beyond to satisfy my concerns. They were patient with me and sent me pertinent information for my use. I will gladly use their services again with my future needs.
Response from BobcaresFeb 16, 2022
Hi Frank, Thank you so much for your feedback! Thank you for choosing Bobcares to care for your servers. We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission. Regards, Dileep Quality Manager Bobcares
Compass Rose A.
I was a bit apprehensive rolling the dice on a support company, but glad I did. I have Bob's bookmarked for the future. I threw at them: Google Cloud load balancer, wordpress database and an https/ssl issues all wrapped in one and they resolved over a 2 day period. They were able to address a handful of smaller issues that unearthed other issues and took things to the end with everything being healthy! Very satisfied this Monday morning!
Response from BobcaresFeb 16, 2022
Hello, Thank you for your valued review. We are so glad we could help you out with the issue you reported. We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission. Should you need help in the future, we are just a call or click away. Simply click the Chat button on Bobcares.com . We are always available 24x7. Regards, Dileep Quality Manager Bobcares
Chuck
Server down. Reached out and funded the server care. They engaged immediately, and tool only about 90 to restore server function.
Response from BobcaresFeb 14, 2022
Hi Chuck, Thank you so much for your feedback! We are glad Bobcares engineers were able to quickly resolve the issue reported with the server. We are always available 24x7 should you need any help in the future. Regards Dileep Quality Manager Bobcares
Sanchit S.
I was really depressed because there were so many issues with my server, and my high traffic site was going up and down. After checking several websites, I came across bobcares. They have this chat option so I started to chat to discuss my issue and from that time I knew it is the company I want to work with. Support was so friendly and understanding and guided me on how can I subscribe. I opted for Priority monthly plan and since then bobcares has fixed a lot of problems for me. Finally I am able to have a good sleep knowing that they are monitoring my server and make sure the site remains up. The best thing about bobcares is that their response time is almost zero. As soon as you drop a chat message, you can expect to receive a response. Thank you so much team for having my back.
Response from BobcaresFeb 9, 2022
Hi Sanchit, Thank you so much for the wonderful feedback! We are glad our Engineering team was able to quickly assist you in stabilizing your server. We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission. Our team of experienced engineers are always available 24x7 to monitor and manage your servers. We’re really glad you enjoy our live chat service offered in the priority plan. We’ve found it’s a definite customer favourite! Thank you for your review and for your continued business. Regards Dileep Quality Manager Bobcares
Crystal
I'm absolutely impressed with Bobcares emergency services. I had some major errors on my server/website and I needed it fixed fast.. Within 30 mins of opening a ticket tech support open a live chat and fixed all my issues in a super quick time. Bravo Guys! I will be using your services on a on going basis!! Can't thank you enough for relieving my stress on this!! 10 Stars all the way!!
Response from BobcaresFeb 5, 2022
Hi Crystal, Thank you so much for your feedback! We are glad our Engineering team was able to quickly resolve the issue. Our team is always available 24x7 should you need any further assistance. We’re really glad you enjoy our live chat service offered in the priority plan. We’ve found it’s a definite customer favourite! Thank you for your review and for your continued business. Regards Dileep Quality Manager Bobcares
