Boat TraderReviews of boattrader.com

Response from Boat TraderJul 14, 2026

Thank you for sharing your feedback. We'd be happy to look into your listing and see if there were any features that weren't fully utilized to help generate more leads. If you could send your listing details to [email protected], our team can take a closer look and offer suggestions. We also want to clarify that we don't force any charges or renewals on our sellers. Autopay can be managed and removed at any time through our app, mobile site, or desktop website, and our representatives are always available by phone to help with this as well if needed.

Response from Boat TraderJul 14, 2026

Hello, we understand how important clear, easy communication is when it comes to connecting with interested buyers. We'd love to get more detail on what specifically made messaging difficult so we can determine whether this was a platform issue or something we can help walk you through. Please feel free to reach out to our customer service team anytime, or send your details to [email protected] so we can look into this further.

Response from Boat TraderJul 14, 2026

Thank you for sharing your feedback, and we're sorry to hear you had trouble adding photos to your listing. Our customer service team is always available to help with uploading photos or answering any questions about your listing. Did you have a chance to reach out to them at the time? If not, please send us your listing details at [email protected] and we'd be happy to look into what happened and help get those additional photos added. We appreciate you letting us know, and we want to make sure your listing has everything it needs to perform well.

Response from Boat TraderJul 20, 2026

Thank you for your feedback, and we're glad customer service was able to help. Your listing received 5 leads total, 3 were legitimate inquiries, while 1 was blocked by our spam filter and 1 was flagged just after delivery. This is because we are continuously refining our screening process to catch more of these before they ever reach our sellers as being a trusted marketplace is always a priority for us. If you would like to learn more about our scam/spam blocking initiatives, we would be happy to share more.

Response from Boat TraderJul 14, 2026

Hi Kent, thank you for taking the time to share your feedback, and we're sorry to hear about your experience. We'd really like to look into the details of your listings to understand what happened, but we weren't able to locate an account under this name. Could you please send us the listing ID(s) or the email/account information used to post your boats to [email protected]? That will help our team dig into the specifics and see what's going on with lead generation on your account. We take this kind of feedback seriously and want to make sure your listings are performing as they should.

Response from Boat TraderJul 20, 2026

Thank you for sharing your feedback, and we're sorry to hear about your experience. We looked into your account and found that your listing actually received 8 legitimate leads, while our system successfully declined 9 spam leads before they could reach you. We're always working to keep this a trusted marketplace for our sellers, which is why we continuously invest in tools to catch and block fraudulent activity. We'd also like to better understand your experience trying to reach customer service could you share more detail on how you reached out? Our team is always available to help with questions, especially around listing visibility and ways to improve results. Feel free to send that information to [email protected] so we can look into it further.

Response from Boat TraderJul 13, 2026

Glad the pricing guidance helped set the right expectations from the start, visibility and a realistic price is usually what gets a boat sold fast. Congrats on the sale!

Response from Boat TraderJul 13, 2026

Hi Steve, thank you for your feedback. Response rates can differ a lot between platforms even with an identical listing, since each one reaches a different pool of buyers. If you're open to it, our team can take a look at your ad and suggest tweaks that tend to improve visibility on our site specifically.