BOATiDReviews of boatid.com

Like many of you, I was mislead about shipping time. By boat now sits in my driveway waiting for the seats. I cancelled the order after no one was able to give me an idea of when they would ship. Amazon had the same seats and promised next day delivery. I may upgrade the rating if they refund my payment within their 1-2 buisness days.

Ordered an antenna base. In bold on the description it described the item as stainless steel.When I received the item it was not. In fact it is chrome zinc made in Red China.I contacted Boat ID to return the item. They wanted to charge me 18.00 for shipping. I feel the description of this item was very deceptive Do not buy from boat ID they do not care about there customers. They lost this one over an 18.00 shipping charge. I was even willing to exchange it for a Glomex that was genuine stainless steel.Still no deal. I will not use boat ID for a vendor anymore . Beware!!!

Ordered a prop and hub kit, hub came in a few days. 17 days later still no prop. Horrible communication. Bought another prop from Hodges marine Friday and got it Sunday. Stay away from Boatid!!!

Promises your order will ship out within 24 hours after purchase, THEN HITS YOU WITH AN EXCUSE OF POSSIBLE LONGER LEAD TIMES AFTER THE FACT OF YOUR PURCHASE. MISLEADING EXPECTATIONS. AVOID IF POSSIBLE

If I could give less I would . Stay away from boatid and all it other .....Id names. Scams they tell you items in stock or there was a technical issue and order was not sent to shipping. Still waiting and fighting for my order. Will be contacting my credit card company tomorrow and filing a report with the bbb and putting a warning on eBay also

This company is a giant scam. I’ve been told 3 times now that my refund for the order that was never delivered will be processed in 24-48hrs. Calling tomorrow for the 4th time to try and get my money back. Find another supplier. I wouldn’t even take a chance with this company Update: After 4 weeks of trying to get a refund I was finally issued a refund. I still don’t recommend this company. Their customer service is horrible.

Horrible customer service. Waited for almost a month with no updates and finally I cancelled our order.

I needed a replacement gas cap for my boat. All the usual suspects were out of stock so I came across the Boat Id site. They showed my item in stock and even had the capability to live chat (impressive for 7:50am on a Sunday morning). I e-chatted with a man named Phillip Stone with Boat Id about a desperately needed replacement cap and he indicated they were in stock and it would ship Monday (the next day). I ordered the item even paid $10 to ship it (premium pricing for fast turnaround is acceptable). However, while I got an email indicating they had my order and had charged my card. I never got a shipping confirmation email on Monday the anticipated ship date. SO... Tuesday I called and asked about the status and was told by the operator she couldn't confirm one way or the other if the item shipped or would be shipping that day. Tuesday would have been the last day to send it to allow for the 3 day shipping window. The customer service operator indicated that they would "have the status researched and someone would call me back". As you would expect that did not happen SO... Wednesday (8/5) morning at 9am I called back to be told that the item shows backordered till the 19th of August. So... At the end of this sad tale I now have to scramble to try and find the boat part locally as they two days wasted by Boat Id have shortened the time window so I cannot find another outlet to ship one that will arrive on time. I truly believe that I was lied to by the sales staff that they did not know and therefore could not guarantee that my part would ship on my agreed time window. Maybe they just didn't care. While I will never do business with them again I may be in the minority of opinion all I can do is share my dissatisfaction with my experience and I offer this opinion in the most professional way possible, but please make your own decisions, Time and more google reviews will tell in time if this company is good or not, but they will never get a second chance with me. Tim Jones - Greenville SC