BOATiDReviews of boatid.com

Very slow to refund money on cancelled order that they didn't even have to ship. Still waiting after 3.5 weeks. I will never do business with them again...

Easily the worst online ordering experience I've ever dealt with... Order showed up with parts missing, was told they'd send the missing parts. Never showed up, Contacted them several times. Headache returning anything, been waiting for over 2 weeks for a refund after ups shows it's been delivered back to them... STAY AWAY

Perchased items, at check out there was no information regarding shipping services and price. Only later to discover they hit me $34,71 for shipping. Thats theft in my book. I did not agree to that, nor did I get the chance to choose the shipping method? Called in, was promised to be refunded and was to be contacted. Never was. I phoned back was given the run around and lied to.. worst customer service.. please do not apologize it just relinquishes people of their responsibilities. Come up with my refund as promised by your company.

This is an update. After a contact from someone that understood the situation and looked at the details I was given a full refund. Thank you M--la P---n-ll. She turned this experience around. Her involvement was a 5 star experience. I might give them another chance. I've changed my review to 3 star because she made it right. After several attempts to get answers e-mail no response phone calls the last one lasted 46 mins and was told the item shipped. Then I asked to cancel they would not. Summary they sent me order shipped with a tracking # the shipper stated label created waiting for order to arrive the forth day of seeing this I called again....46 mins later told it shipped and couldn't be canceled. the 5th day I get a different tracking #!!! Never again!!! This has been the worse purchase experience ever and thanks for not responding. I'm ordering from another source and won't accept anything from this company and now that I know car id is the same company they won't get any of my business as well, peace-out

I'm very satisfied with my purchase. Price was good and the shipping time was better then Amazon's. The quick shipping time enabled me to go camping that weekend with a working refrigerator.

Worst experience ever. Ordered a product and never received.

I was happy to find an affordable windshield wiper motor and arm on Boat ID website. I placed the order, but a week later, there was no tracking info. Only a "Processed" comment on the Boat ID website. I called yesterday and, while on hold, I looked at their reviews and was a bit nervous that half of the reviews were terrible (nearly all the bad reviews were related to late deliveries, etc.). The young woman came back on the phone and told me that the package would be delivered today, meaning yesterday. I thought, oh no, another complaint is going to be written, but the wiper motor came today so it's five stars for Boat ID. I guess with Covid-19, we all have to be a bit more patient with deliveries and not everyone is Amazon Prime 2 day delivery, not even Amazojn

I would give a negative review if offered! I placed an order for a dock bumper on 7/9. Was told it would ship 7/10. On 7/15 they said it was backordered and I cancelled. They confirmed that on 7/22. Confirmed again on 8/28?? Still waiting on refund, luckily I knew to dispute it on my credit card. Do NOT deal with these crooks.