BOATiDReviews of boatid.com

website shows inventory in stock but then you get an email that says its out of stock and not available so they wasted a day of critical time. very poor customer service.

(UPDATE 10/29/2020 - After the company saw my review, they reached out and refunded the money owed. I appreciate them making it right. I just wish I didn't need to leave a bad review to get good customer service.) DO NOT purchase from this company! I purchased a spark plug wire kit with expedited shipping for a total cost of $72. It did not show up. They said the stock was not correct. I asked for a refund, they said they would. I received a confirmation email. 2 months later, still no refund. I just called today, and they are now only refunding me the cost of the part, not the shipping. (For a part I never received.) I will not be using boatid.com ever again. Poor customer service and ripped me off.

Do not purchase from this company! Attempted to purchase 2 items online, but did not receive a purchase confirmation. Attempted to purchase a second time with the same outcome. Tried to use their 24/7 chat line with no success. Ended up purchasing the items on Amazon at a higher price point. Weeks later, 4 items arrived at my home. It has been a nightmare trying to speak with foreigners at their call centers apparently located in NJ and PA. Return labels have been incomplete, requests to speak with a manager have gone unanswered. Never again! Chargeback on VISA!

I ordered a replacement live well pump. Communication regarding shipment was not so good but the pump arrived quickly and I am pleased with the purchase.

placed an order , never received it and now its been over a month and no refund . do not use this company. worst customer service i have ever dealt with. boatid will process your order take your money and then tell you the items are out of stock and they will process a return that never occurs BEWARE THIS COMPANY IS A SCAM

Never shipped my sensor system, finally called and canceled, all I got was excuses, told me they would request a cancelation could take 3-5 days after 10 days still no refund processed, still not canceled still not shipped, all you get from the company is some phone support in India, with more excuses, finally had to go to my credit card company and file a dispute

Truly ridiculous! Ordered from them and was assured I would have my order within a few days. Its been a complete cluster f@$k and still don’t have my order and apparently isn’t shipping for another week. They will tell you what you want to hear to make the sale. Horrible company

back in July I purchased a propeller, shipped within a few weeks. once I received the package I realized that I ordered the wrong teeth fitting. I requested to return the package and after getting the run around and having to call every week, finally a month later I received the return papers. I shipped it back about two weeks ago and just called them about when I would get my money back and they said the same thing please wait 3-5 business days then we'll get back with you. save yourself the trouble and DO NOT USE THIS WEBSITE!!!!!