boAtReviews of boat-lifestyle.com

Useless products. Useless services.

I received this product on 1 June 2026, and when I opened the package, I found that the item was already damaged. I immediately took several photos of the damaged product and did not fully remove it from the original product box because of its condition. Within 10 minutes of receiving the order, I submitted a replacement request on the same day (1 June 2026) and emailed 15 photos of the damaged item to the support team. After waiting for 10 days without a resolution, I contacted customer support. The representative asked me to wait another 48 hours. However, after about 24 hours, I received an email stating that my product was not eligible for replacement or exchange. I do not understand how this conclusion was reached when I reported the issue immediately after delivery and provided clear photographic evidence. This has been a very disappointing experience. Receiving a damaged product and then having the replacement request rejected without a satisfactory explanation is unacceptable. Even after speaking with customer support multiple times, I was only told that the investigation was completed and that no replacement or exchange would be provided. Very poor customer service and an extremely frustrating experience. I expected much better support and quality assurance. Based on my experience, I would strongly advise potential customers to think carefully before purchasing from this company. If you do not want to risk losing your money or dealing with poor after-sales support, consider other brands. The product arrived damaged, and the support team failed to provide a fair resolution.

Hello sir/madam I bought a boat airdopes 138pro on 5 april 24 but it's not working not getting charged and connecting to mobile I registered a complaint for so many times but not getting any proper response. Invoice number -JJHJOHKNP83196B & bill amount is 664.25. coustomer care service is very very bad experience

worst product and custumer care service cheap earbuds with high price

I am extremely angry and disappointed with boAt. This has been one of the worst customer service experiences I have ever had. My earbuds were picked up for warranty replacement a long time ago, yet I still have not received any replacement or a proper update. The delay is completely unacceptable. Customers should not have to keep waiting endlessly after their product has been collected. I trusted this brand, but this experience has seriously damaged my confidence in your products and services. I want an immediate update and a resolution without any further excuses."

I too had ordered an airdopes from boat but I did not get the product and suddenly I got a message that the earbud has been successfully delivered. After talking to the customer care, I came to know that they cannot help in this. It is a very bad experience. I request all of you to never buy any product from the official website of boat. Do not buy any product of boat. This is the worst company.

Don't buy boat product.they are selling bogus product and service is very poor.itis froud company

★☆☆☆☆ Very disappointing experience with boAt customer support. Purchased earphones from the official boAt website and the product turned out to be defective within days. Support acknowledged the defect and assured resolution within 10 days, but even after repeated follow-ups, the issue remains unresolved. Customers should not have to repeatedly chase for a replacement/refund after defect acknowledgement and a promised timeline. Order ID: 9679152 Purchase Date: 13 May 2026 Hope boAt focuses not only on marketing, but also on after-sales service and customer accountability.