Ak T.
Extremely Disappointing Product & Worst After-Sales Service
Extremely disappointing experience with boAt. I purchased the boAt Airdopes ProClip with Air Conduction Technology less than a month ago, and I am already facing a major issue. Even when the earbuds are placed properly inside the charging case, they remain connected to my mobile phone or laptop and do not disconnect. I have already submitted the product for replacement through boAt’s Door-to-Door Service at least 4–5 times. However, every single time, the same product is returned to me without any proper replacement or resolution. The exact same problem continues to occur, and there has been absolutely no improvement. I have repeatedly contacted customer support and followed their process, but the issue still hasn’t been resolved. For a product that is less than a month old, this level of service and after-sales support is extremely disappointing. Honestly, this has been one of the worst customer experiences I have ever had with a company. I expected much better quality and support from boAt. I would strongly suggest that the company actually investigate the issue instead of repeatedly sending the same defective product back to the customer.

