BMO Harris BankReviews of bmoharris.com

This is their second attempt to pull out a payment covering the entire balance of my BMO credit card. I never authorized this. I have all my credit accounts set up to pull out the minimum payment each month. On Thursday (02/20/2025) I received a text that my BMO account was accessed from an unregistered device. I didn’t think much of it because nothing appeared to look changed. But then Saturday (02/22/2025) I get a text from the same number saying that a payment of over $600 has been made on my BMO credit card account on Friday (02/21/2025). I checked my bank and saw no such transaction, so thought it must be a mistake and I’ll deal with it Monday. But today, Sunday (02/23/2025), I see my bank is now showing my account extremely overdrawn because of this transaction. I’ve notified the bank that this was not an approved transaction. In looking over my past BMO statement I see they previously (a month or 2 ago) attempted a payment transaction which was returned by my bank and they charged me a $30 fee for that. Now I’m sure they will be charging another fee when this transaction is returned. This is theft!!! If someone from the company goes into my account and changes my settings to approve them pulling payment of the entire account balance rather than just the minimum payment, this is theft and deceptive practices on the part of BMO!! They didn’t even notify me of what they had done until the day after they did it (pulling the payment Friday and not notifying me until Saturday), and clearly they strategically chose right before the weekend to attempt this, as there’s nothing I can do about it until Monday! DO NOT TRUST THIS BANK!!! They clearly engage in deceptive and illegal practices to saddle customers with fees!!!

I open a account with BMO Bank in December online, and was told that I was not authenicated after giving all my correct information. Decided not to transfer money from my other Bank until I knew for sure a ATM card would be given to used. Went into the branch on February 3, 2025, and was not offered one, but was told it would be sent in the mail so I put in a small amount of money into my checking account to cover ordered checks and have money left over until my card comes in the mail. I was never given any brochures about my checking account and found out the day I was at the Sherman Oaks branch that the ATM is only available M-F banking hours only 9-5 PM. I am totally disappointed because I now need to do my own research of where the ATM card can be used. I called customer service and was told by Tammy that my card was ordered two days later and really not sure when the card will come because it has been 8 days already. I am a new customer and was hesitant to open this account because of all the bad reviews I had read online but gave them a chance anyway, and so far my experience is not going well with this bank maybe things will get better but not starting off right.

Do your research before banking with this app. They have really poor customer service. I signed up to have a bank account with them in 10/24. Recently but not new new. Everytime i called the customer service, I always get directed to the branch. I go to the branch each time and undergo every intensive verification. And after 1st time, I was assured that the alert they had on my account was removed. Now. I'm not stupid. This is called a failed verification. I used to be a phone banker and I know the process. And guess what, 3 weeks in, I called the customer service line, needing help getting online banking. Mind you, they have 2 systems. If one system have a mismatch of your personal information. Your online banking, does not work AT ALL. Was told from the CS (customer service) that i need to step into the branch and my call will not be service on. At this point I'm like WTF! WENT BACK TO THE BRANCH DID MORE VERIFICATION! WAS ASSURED AGAIN THAT ITS FOR SURE, FOR SURE REMOVED! WELL, it did not. In Jan. 2025 I called CS and told them I'm expecting a check. A larger amount than normal because it's my disability check. And lord and behold, they reject my deposit and now I have to deposit the check. I did it through mobile app. 15 mins later the check was approved. I want and watch some movie and guess what !!! 3 hrs later I tried to login to my Online Banking. It is now locked and to what, TO FRAUD! THIS BANK IS NOTHING BUT A JOKE! CALLED THE FRAUD DEPARTMENT, THEY WERE RUDE ASF! TAKE YOUR MONEY AND BUSINESS ELSEWHERE. THEY DONT DESERVE YOUR BUSINESS. THEIR BMO BANK, SHOULD BE CALLED BANK OF THE HELL !

If i could give one star that is what i would have given. They stole over $5000 from me i was forced to report to Rose Lane GP Limited

This bank is a Canadian bank, I had no idea that that’s what this type of bank was when I opened up my account! Then there’s a deposit of $498 that was put into my account and I didn’t catch it so I spent the funds cause I don’t keep track of my bank account like I should if it shows money I’ll spend it. But I had a direct deposit in there, which would really covered more than enough for the amount that they’re wondering about, but they’ve had my account held hostage since last Thursday. I have the only income coming into my home and I have two small children in my home. Do you think they care if I didn’t have any money or not? Sorry poor excuse for a bank. I feel sorry for the Canadiens. Maybe they should become the 51st state go Trump.

I have been using this bank for a long time and then all of a sudden i am unable to withdraw my deposits and their support was no help so i had to ask Rose Lane GP Limited to intervene

I closed my accounts due to unwarranted charges and false promises made to restore said fees. I walked into my branch signed a bunch of paper and was given the cash remaining in my accounts. Today, three years later I find out my account was never closed and now has a negative balance. They are a scam! Seriously messing with people who don't have the money to be robbed by a bank.

Bank of the West was BETTER. I got shoved into BMO banking when Bank of the West was bought out. Never had an issue with Bank of the West - BMO bank has "frozen" my account about 10 times now in the last 2 years once for a $1.99 charge once on the day that I called them to activate a "new" credit card they froze the account shortly before I called to activate it and did not even bother to tell me WHEN I was on the phone with them for 20 minutes checking the account - had to call back the next day again to unfreeze my account for Audible charge that is a regular reoccurring charge as I am a voracious reader