blueribbonbags.comReviews of blueribbonbags.com

都回覆訊息了，又說回覆失敗？

I had a very frustrating experience. I purchased their baggage insurance using trip.com. When my bag didn’t arrive, the claim process was unnecessarily complicated and seemed intentionally designed to delay or deny the claim. At the time of purchase, there was no mention that the claim had to be filed within 24 hours. Only after my bag was lost I started seeing this condition EVERYWHERE, in emails and on their site, saying that if a claim isn’t filed within 24 hours, it won’t be processed. Initially, I reached out to Trip.com support. They said I could email Blue Ribbon Bags or file a report on their website. I did both. First, I emailed with ALL the details, only to be told that emails weren’t accepted and I had to file via the website. So I submitted the report online. Despite providing all key details, I was then asked again via pop-up to send additional info via email, or my claim wouldn’t be processed. I sent it promptly. Later, I received another email (with poor timing) giving me just one more hour to resend something they could have easily extracted from the original form by combining two fields. It honestly felt like they were deliberately stalling just to push me past the 24-hour window, which would void the $1,000 coverage. Very disappointing and gives the impression this service is more of a trap than actual support. I wouldn’t recommend it.

Worthless waste of time and money. Blue Ribbon does nothing to help and denies reimbursement no matter what the circumstances are. This company is a bunch of scammers and should be brought up on charges for false advertising.

This company has weirdly specific policies, like requiring that you provide an airline report within 24h of landing - which is very impractical. Read the fine print, and stay away!

Ne souscrivez pas cette assurance. Elle ne vous servira à rien, et vous allez vous fatiguer inutilement à faire valoir vos droits.. Des escrocs!

Blue Ribbon bags through flight centre is a waste of money. What annoyed us with Blue Ribbon Bages is that we put in the Mishandled Baggage Report whens our daughter’s bag did not turn up on the next flight. We then received an email from Blue Ribbon stating they are not an insurance company but rather a service of tracking and expediting the return of misdirected luggage. They said as a courtesy they tracked the bag and said it had arrived at our destination before we had even boarded the flight. The most annoying thing was we didn’t ask for money from Blue Ribbon. We just asked them to help locate the bag. We feel that they were more interested in not having to pay any money than to find the missing bag and also the fact that they gave us incorrect information. They were more of a hindrance than anything.

Spett.Blue Ribbon Bags, Rapporto MBR2442171 IL MIO BAGAGLIO IN DATA 13/05/25 RISULTA NON CONSEGNATO IN AEROPORTO (DENUNCIA DI PERDITA) É un reato di truffa da parte vostra rifiutare il pagamento della perdita del mio bagaglio NON ritrovato entro le 96 ore (in allegato).Voi sapete bene che la compagnia aerea dichiara "smarrito "il bagaglio dopo 21 giorni dalla denuncia ed allo stesso tempo IL SERVIZIO ASSICURATIVO CHE VOI OFFRITE É DI PAGARE 1000 DOLLARI SE IL BAGAGLIO NON VIENE RITROVATO ENTRO 96 ORE!!!(IN ALLEGATO) É OVVIO CHE ALLA DATA ATTUALE IL MIO BAGAGLIO NON RISULTA DEFINITIVAMENTE SMARRITO PERCHÉ LA COMPAGNIA AEREA SI RISERVA LA CLAUSULA DI DICHIARARLO SMARRITO DOPO 21 GIORNI APPUNTO PER AVERE IL TEMPO NECESSARIO PER RICERCARE IL BAGAGLIO E SE NON LO TROVA IN 21 GIORNI LO DICHIARA SMARRITO. SI EVINCE CHE IL VOSTRO MOTIVO DI NON DICHIARARE ACCETTATO IL RAPPORTO PERCHÉ NON È STATO DICHIARATO SMARRITO É CONTRO I VOSTRI TERMINI E CONDIZIONI CHE DICONO DI EFFETTUARE IL PAGAMENTO DEL RAPPORTO SE ENTRO 96 ORE NON VIENE RITROVATO IL BAGAGLIO!Nel caso non venga effettuato il pagamento a mio favore farò formale denuncia presso tutti i gruppi mondiali di difesa dei consumatori, su Facebook, Instagram, maggiori agenzie di viaggio, eccc.Ovviamente darò mandato ai miei avvocati di intraprendere un ' azione legale per il reato di truffa se entro le 96 ore dalla perdita del bagaglio lo stesso non venga ritrovato!.RIMANENDO IN ATTESA DEL PAGAMENTO DI 1000 DOLLARI INVIO CORDIALI SALUTI. Roberto

A scam and a joke. What a total waste of time. Tried everything to lodge a report for a lost bag, but was denied at every opportunity. Do not bother or waste your time. Scam.