blueribbonbags.comReviews of blueribbonbags.com

This organisation should not be allowed to continue to fleece people of their hard earned money, I travelled on Royal Air Maroc my luggage did not arrived on my flight, I made an online contact with RAM and an auto generated ticket number was issued by the contact center which I attached to my claim form on blue ribbon website before the deadline. 24hrs after an auto generated message came through that my claim was denied due to non submission of valid reference number, 17 seconds later the denial email was updated to courtesy email requesting for a valid email referencing a file number from AIR MAROC I replied immediately with the same number and screenshot of my correspondence with RAM, blue ribbon came back with another excuse that they are not an insurance company and that I am will never be entitled to any compensation irrespective of whether my bag is found or not, I was wondering to myself how would any reasonable person shifts the goal post at the middle of a game? No investigation to find out where my luggage was just an abrupt email saying they can't help, are these guy for real? I have come to review them base on the performance and I will continue to give them the same one star rating wherever I found their track, I won't stop at this I will surely involve ombudsman and office of trade, this a daylight fraud that should not be allowed in any circumstances.

Sigo esperando que se dignen al menos a responder los emails. Ustedes pueden negar mi caso, pero ¿dejar de responder al cliente ? Porque me dejan de lado como cliente.

Un voyage pour Marrakech ,bagage non reçu et non scanner à Marrakech .Rapport de bagage établi au bureau du service bagages et un retour de non règlement de la part de l’assurance blueribbonbags .Soit disant que mes bagages étaient bien dans l’avion au départ.Mais où sont ils vue que à Marrakech mes valises n’étaient pas sur le tapis de livraison .une réclamation faite et silence radio de leur côté .c’est honteux ,j’étais en vacs pour 15 jours sans valises .Mes pire vacances et je ne recommande pas cet assurance prise par le biais de mon billet d avion tuifly. A FUIR

BRB is a TOTAL RIP OFF! DO NOT WASTE YOUR MONEY. They refuse to compensate and have a system designed to deny compensation! Absolutely garbage! Blue Ribbons response is a LIE! I reported the issue BEFORE I even left the airport. They are a SCAM... do NOT purchase their fraudulent services! Again, another response full of LIES! I landed in Windhoek on April 2nd. I immediately contacted you, I had TWO CONNECTING FLIGHTS. I could not know the bag was missing until I arrived at my destination. Again, Blue Ribbon Bags is a SCAM! DO NOT USE THEIR FRAUDULENT SERVICE! Before I purchased this insurance, you stated that there was $500 compensation per bag if not received in 96 hours, my bag was missing for SIX DAYS! You set up your system so that claimants will ultimately be denied. I told you that I was on a remote safari in Africa, without reliable wifi or any means of completing online forms, I gave all the information that was provided to me by the airline and you did NOTHING. The airline ultimately found rhe bag because I had an aritag and repeatedly sent updates when the wifi kicked in. Stop claiming that you did anything to assist, you did NOTHING!

Don’t waste your money. It’s very hard to have back in your hands your suitcase in 24 hours when you travel overseas. I flew a Monday on Tuesday morning the airline confirmed that they found the suitcase at the departure city. They sent the suitcase next day. Meanwhile I was already at another city. So the excuse was “!that case took 96!hours”. . I had to buy clothes, toiletries , etc for 6 days. Definitely I will not be looking for this insurance and obviously will not recommend it.

Their “service” is a joke. As soon as a bag is delayed they will give every excuse not to honour the so called delay payments including giving 12 hours to respond to irrelevant info requests when they know you are in transit with no coverage. They will then claim that they will only track your lost bag a “courtesy”. The information the provided us was incorrect half the time and just a delayed “copy and paste” of what the airline was updating anyway. They were ZERO help at all. DO NOT WASTE YOUR TIME WITH THIS FRAUDULENT COMPANY

About the flight from Geneva to Trondheim. Luggages did not follow and have been delivered 1 day later after the arrival in Trondheim.

客服完全等不到，退電話也打不進去，到現在都還沒辦法退票，以後不會再用這間買