blueribbonbags.comReviews of blueribbonbags.com

Würde ich niemandem empfehlen, nie wieder buchen und am liebsten hätte ich BRB um Kopf und Kragen verklagt. Die Mitarbeiter sind unfassbar unfreundlich, geben einem schlechte bis keine Auskunft und werden respektlos. Mein Koffer wurde nach 96h nicht aufgefunden und zwischendurch erhielt ich nie auch nur ein Update. BRB hat sich an keine einzige der Vertragsbedingungen gehalten und komm dem Wort Service in keinster Weise nach. Als klar wurde, dass sie meinen Koffer nicht finden konnten und ich Anspruch auf die Entschädigungszahlung hatte, wurde mir einfach gar nicht geantwortet und nur darauf hingewiesen, dass ich kein Recht auf nichts hätte ohne Erklärung. Absolut respektlose Behandlung und dafür habe ich Geld gezahlt. Bitte nicht buchen.

Complete and utter scam! Purchased their services in good faith through Trip.com, when I purchased air tickets to go to Denver Colorado from Hong Kong, through Vancouver. My luggage never arrived and has been stuck in Vancouver for over a week. I submitted the report to BRB baggs as soon as I arrived in Denver. On day 3 of my luggage being lost, I received an email from them telling me it was my fault for not re-checking in my luggage in Vancouver (when I had never left the airport, and what they are suggesting I was supposed to do was physically impossible), that according to their terms and services that meant they would not hand out any payouts or continue to help me retrieve my luggage. In simple terms, they wiggled themselves out of any responsibilities, blamed the customer, and refused to help me at all! Complete waste of money and time, not to mention the rude staff who's only message after my complaint of them not taking any responsibility and not honouring their stated services was "we are not an insurance company". After which they went silent. For reference, here are their stated services below: “Payouts are limited to 2 lost bags per person. Our tracking service will apply to all bags checked on to the airplane. Each service charge is per person, not per bag. Payouts are sent in the event that BRB cannot facilitate the return of your lost luggage within 96 hours of your flight landing, per the terms and conditions of the Blue Ribbon Bags Service Agreement. ” I still do not have my luggage. It's been 9 days now. I have received no payout. During my entire stay in the US i've had to scavenge for clothes. My medicine and expensive work equipment are in that luggage. It's been a complete killjoy and these guys just disappeared on me! Even their "excuse" for not helping me out is complete BS and does not correlate with what the airlines have been telling me about my luggage. SCAMMERS!

therefore comparable to a "scam" Avoid unless you want to lose your money!!!! Absolutely useless!!!! they absolutely do not honor their commitments and slip away immediately... without proving anything and without any recourse since they no longer respond to emails as soon as you become insitant.....They closed my file on, supposedly, proof from the company that my luggage arrived at its destination!!! except that at no time do they provide the slightest proof of their statements! Except that the airline is still not able to locate my suitcase !!!! after 19 days !!!!! So where do they get their "information" from???? mystery ????. In any case, they refuse to honor the insurance payment commitment.... To avoid therefore, unless you want to waste your money and your time!!!!!

Scam. Sie wollen sich nicht um das fehlende Gepäckstück kümmern. Und Sie wollen meine Bewertung löschen.

SCAM ! Buy a AirTag , they will avoid everything to not pay, AND will give you false information

Stay far away they will not adhere to their service agreement and will come up with endless excuses to not compensate you. They use flight comparison sights to catch people don’t use this service.

They are partnering up with companies like Kiwi.com, which are using deceptive strategies to steal money from their customers and after won't have to do anything with it, when you claim your money back because you've been deceived. Stay away from this company.

This company misleads theirs customers/victims. 1. Their website advertises that it "helps reunite you with your lost baggage within four days of arrival or pays you at least $1,000 per bag", "Payment is issued if your bag is not found within 96 hours (4-days) of your flight arrival." 2. They have raving reviews ONLY on their website, but customers are not allowed to leave reviews. Why? Where did they get their raving reviews from? 3. There are no positive reviews of them anywhere expect on their website. Check it out on Yelp and google in general. 4. My bag got lost on a Tap Portugal flight. The airline accepted responsibility and processed my claim. Blue Ribbon Bags denied my claim. So, even their website offers worry free and Satisfaction Guarantee Payment. This is how they respond to claims: "The baggage tracking service offered by Provider comprises retrieval service for checked baggage that has not been loaded onto those flights which the Passenger has taken, or has been misdirected to a destination different from your flight’s end point destination, as reported by the airline flown (“Mishandled Baggage”). Our system is directly correlated to the airline’s baggage system and we are not disputing if the bag is at SFO airport nor are we saying the passenger is possession of their bag nor are we saying airline is in possession of the passenger's bag, we are only clarifying that per the airline's baggage tracking system, the bag tag on record with the passenger's lost luggage claim with your airline, has been confirmed to have arrived at San Francisco Intl - (SFO). The airline's baggage system is still reflecting this information. Therefore, due to these facts and circumstances, this passenger will not qualify for our satisfaction guaranteed payment as stated in the Blue Ribbon Bags terms and conditions of the Blue Ribbon Bags service agreement which was available and agreed upon purchase." THE POINT IS: they promised to reunite me with my lost baggage within four days of arrival or pays at least $1,000 per bag" AND THAT DID NOT HAPPEN! Their advertising is completely misleading. THIS IS A SCAM. Please avoid them at all costs.