blueribbonbags.comReviews of blueribbonbags.com

This company is a SCAM. My bag got left at the Munich airport and after 3 days they say that “The bag was loaded on the aircraft and the airlines doesn’t have it so you aren’t eligible”, someone that travelled all the way from Vancouver, Canada to Berlin, Germany was left without her bag for almost her entire trip. No help from this company. It’s interesting how they are more responsive after 72 hours because they know they have to pay after the pay after 96 hours. Btw, not the airline nor this useless company has a response for me. Thank god, I have an AirTag and I can see that it is still at Munich Airport.

Dont trust this rubbish company, they are just so rubbish. Never pays you for lost or mishandled lugguage, they ask you to wait 3 days and when its 4th day that they have to pay they will just give you some trash reason saying they r not insurance providors, its only online tracking company and they will simply say the bags was loaded and arrived with you at your airport according to our tracking system, thats what they say and its not mishandled wil be their answer. Just imagine how much they make with every 5-10$ per bag, they make thousands coz people will pay that small amount. DO NOT USE THIS SERVICE ! Its scam

My story is so similar to others I think BRB just cut and paste their responses. Our bags did not arrive on a Lufthansa flight from Munich to Singapore. We have a letter from LH to verify this but after a couple of days of reports from BRB saying 'no updates' then we got a "your claim is denied as your bags were loaded on the flight with you" Then they made all sorts of claims but never any proof that what they were saying was correct. Only your bags did get to singapore so they don't have to pay. We actually want our bags and have asked for details so we can try and get them but BRB will not send anything. Why I wonder - probably because they have not done their job and do not have accurate information about our bag location or movement. Why would they have secret access to information that the airline, Changi Airport and the offical baggage handling services do not have - its rubbish. Don't waste your money. Yes its a scam!

Blue Ribbon Bag (Luggage Insurance) is a Scam I purchased my ticket for my family to travel to Dubai, to visit my Mother with CheapOair over the phone. Once my husband and I completed the sale the agent asked if we wanted to add baggage protection for $29.00. My husband then asked does that cover the complete trip. The agent assured us, that we would have no problems. upon arriving to Dubai 12/12/23, we realize that 4 of our 8 suitcases were missing. When putting our report in with the airport, they apologized and confirmed that our flight was over the limit for packages and our luggage should be on the next flight tomorrow morning at 9am. DNATA Baggage service also stated that they were going to deliver them to my apartment were my family are staying. After the delivery of our luggage 12/13/23, we called them and reported that 1 of 4 suitcases was still missing. they said they would run a trace and be in touch first thing in the morning. The next day DNATA confirmed that they had no luck tracking my suitcase and will continue to trace every 3 hours. At that time my husband I decided to put a claim in with Blue Ribbon Bag, we were sold on. Within 5 minutes I received a text and email notification that my claim was DENIED. They had the nerve to attach links stating that I would've had to put a claim in 24hrs, upon arrival. The agent never mention this important information, nor did I receive paperwork on the matter. People put in insurance claims when and if they confirmed damage. You would think that was good thing. People buy insurance for "Peace of Mind". I believe Blue Ribbon Bag LLC is a scam. They count on people missing ta 24hr window, they were never informed/aware of. I WARN you get your protection through a legit company, perhaps your credit card company or bank. Save yourself the money and the disappointment. They need to do right thing by people who have already been traumatized, by their situation. SAD. What a Scam. Thank you for taking time to read my personal story

My partner lodged a lost bag claim within 2 hours of finding out the bag did not arrive. Even provided copies of the airline's report along with all other details supplied by the airline. This company rejected the claim because we didn't provide the airline case number, even though we advised that the airline did not provide a case number until the following day. 3 days later, the airline delivered the lost bag, but we still continue to receive automated 'courtesy' emails from Blue Ribbon stating that nothing has changed. Thank goodness the airline fixed the issue, because it appears that this company wouldn't.

Don't bother to pay to use this company. Twice now I have tried to get there assistance. They send what seem like computerised messages. Even though I provided everything they asked for they advised they couldn't help and wished me luck. I will be advising my travel agent not to use them.

Complete SCAM, stay away! I would give negative stars if I could. My bag was lost for 10 days by Air Serbia, Blue ribbon denied a payout because apparently the airline said they loaded the bag on the plane. Yet it wasn’t until 10 days later I was finally reunited. Funny how my correspondence with the lost luggage department at Split airport confirmed there was no news on where my bag was until day 9, and Air Serbia had closed their call centre because of the volume of complaints so how did they get through? They then blocked my emails, I provided everything they asked in a timely matter and more, so much detail. And when it came to payout day they just closed my case. Scam artists

If I could give a negative star. I genuinely would. My luggage hasn’t gotten to me yet but baby this is the shadiest company on planet earth and to make matters worse it partners with one of the biggest ticketing companies. 1. Filed for my report & everything seemed fine / asked for my documents sent it through they approved. 2. Later sent me an email 72hrs before stating I should send contents of the luggage and info. ( mad suspect thou because an hour later somehow my bags had been found LOL. so I sent an email. No response. 3. I actually had sent a few emails requesting them to drop certain people who I put to be notified on my email also requesting to change the payment. 4. I sent an email saying they need to either get it together & sent correct information cause obviously BA hadn’t ruled my luggage as found. So conclusion here is that Blue ribbon bag is scam. Secondly you can tell they’ve paid people to give reviews cause there’s actually no payouts neither is their actual information on how peoples luggage’s were found it’s such fraudulent for a company to be advertising itself as good insurance and for companies like cheap pair whom I booked through to keep partnering with them. FYI - my bags are still somewhere lost in Europe. Just save yourself. Genuinely.