LOUIS
always been a great experience booking…
always been a great experience booking flight with TRAVEL UP

Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.
blueribbonbags.com (blueribbonbags.com) has 347 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 191 reviews with 5 stars · Clear filters
LOUIS
always been a great experience booking flight with TRAVEL UP
atif Ayub B.
Thank you so much for helping me to get my bag back 👍👍👍
Response from blueribbonbags.comFeb 11, 2026
Thank you very much for your kind words. We’re truly happy to hear that we were able to help reunite you with your bag. We understand how stressful it can be to travel without your belongings, and our team is committed to doing everything possible to assist and support you until your luggage is safely returned. It was our pleasure to help, and we wish you smooth and stress-free travels ahead. ✈️
Andrea M.
I had an excellent experience with Blue Ribbon Bags. I was traveling as the escort of a group when 16 pieces of luggage did not arrive at our destination in Milan. In such a stressful situation, their tracking service was outstanding. Blue Ribbon Bags provided updates every six hours with clear information about the location of the luggage. This constant communication allowed me to keep my group informed and reassured, which made a huge difference during a very uncomfortable experience. The online process is simple and user-friendly, and the regular updates are essential in making the inconvenience of missing luggage much more manageable. Thankfully, everything had a happy ending. I highly recommend Blue Ribbon Bags for their reliable and professional service.
Response from blueribbonbags.comFeb 11, 2026
We are truly grateful for your kind review. Thank you for trusting Blue Ribbon Bags during such a stressful situation. We’re very pleased to hear that our regular updates and communication helped make the experience more manageable for you and your group. We sincerely appreciate your recommendation and your support. ✈️
Zahida C.
The team at Blue Ribbon Bags are wonderful to work with and really great at locating lost bags
Response from blueribbonbags.comFeb 11, 2026
We are truly grateful for your kind words. Thank you for recognizing our team’s efforts — we take great pride in working hard to locate and reunite lost bags as quickly as possible. Your feedback means a lot to us and motivates us to continue delivering the best possible service.
Lucía G.
Their instructions to fill out the report were clear, we got a quick response in the creation and tracking of our case, and constant timely updates, even during the time the bag wasn’t found yet. I’ve had my luggage misplaced a couple of times and my Blue Ribbon has always located it, even BEFORE the airline could update us. One time we could retrieve the luggage straight from the airport and manage to make our cruise thanks to this service, the airline was still clueless. Peace of mind had never been so inexpensive. Great customer service. Actual results. 👏🏼 can’t recommend Blue Ribbon enough.
Response from blueribbonbags.comFeb 11, 2026
Thank you so much for your wonderful review! We are truly grateful for your kind words and for your continued trust in Blue Ribbon Bags. It means a great deal to hear that our clear instructions, fast case creation, and consistent updates helped bring you peace of mind — especially during such stressful travel moments. We’re especially happy to know that we were able to help you retrieve your luggage in time for your cruise. That’s exactly why we do what we do. Your recommendation and support motivate our team to keep delivering reliable service and real results. Thank you again for choosing Blue Ribbon Bags!
Abe W.
I lost my bags on a flight from dubai togther with others and blue ribbon bags have manged to get my bags back well and trully before everyone else and becose it was after the 96 hours they paid me as well with a smile
Response from blueribbonbags.comFeb 11, 2026
Thank you so much for sharing your experience! We’re truly glad to hear that we were able to reunite you with your bags quickly — especially ahead of others on the same flight. Our goal is always to act fast and stay proactive in locating and expediting delayed luggage. We’re also pleased that the compensation process was smooth and handled to your satisfaction. Your kind words mean a great deal to our team. Thank you for choosing Blue Ribbon Bags!
JUAN MANUEL BURGUETE M.
Se ha preocupado cada día que se ha estado extraviada la maleta de buscarla e informarme en qué estado se encontraba, el pago y la gestión han sido muy rápidos y eficientes. Aunte todavía no sepa nada de la maleta, por lo menos he recuperado algo. Menos mal que contraté el seguro.
Response from blueribbonbags.comFeb 11, 2026
Muchas gracias por sus amables palabras. Agradecemos sinceramente que reconozca nuestro seguimiento diario y el interés mostrado mientras su maleta ha estado extraviada. Mantenerle informado y acompañado durante todo el proceso es muy importante para nosotros. Nos alegra saber que el pago y la gestión de su caso fueron rápidos y eficientes. Aunque seguimos trabajando para lograr la pronta recuperación de su equipaje, nos complace que al menos haya recibido la compensación correspondiente. Gracias por confiar en Blue Ribbon Bags. Estamos a su disposición en todo momento.
Jay D.
Although I was unable to get my claim approved in the specified time, I did receive a thoughtful response from Blue Ribbon Bags explaining the situation. Moreover, I received my luggage and a refund directly from the airline within a few days of the incident.
Response from blueribbonbags.comFeb 9, 2026
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience — we understand how stressful and frustrating baggage delays can be, especially after a long flight. Blue Ribbon Bags is designed to provide rapid assistance once a claim is filed, and the 24-hour window is intended to allow us to start working immediately while information is still available. That said, we fully recognize that in real airport situations — waiting at carousels, speaking with airline baggage services, and managing delays — this can be challenging. Your feedback is important to us, and we are continuously reviewing our processes to make them clearer and more traveler-friendly. If you’re willing, we’d appreciate the opportunity to review your specific case and see if there’s anything we can do to assist or learn from it. Please feel free to contact our support team directly with your reference number so we can look into this further. Thank you again for sharing your experience — it helps us improve.