BluePearl Veterinary PartnersReviews of bluepearlvet.com

We took our 11-month-old Husky to them. We had gotten this little girl at the pound. She wouldn't keep anything down and was very sick. Basically, after spending Over $2500 she is no better and they said to bring her back and it will be another $2500 to hopefully make her better. I'm so sick of being taken advantage of I could puke myself.

Dr. Springs is incredibly poor in communicating key pieces of information and action which resulted in us scrambling to get needed medication to control our puppy's symptoms. Would advise seeking specialist vet Healthcare needs elsewhere

I trust my precious dog to their care. They have "state of the art"hospital equipment. They care and are helpful during an extremely sorrowful and tense situation. The cost of the schooling and dedication is amazing to me.

Thank God, I’ve never had to make a visit to the ER for my dog until last night and it was the worst experience. They just charge me $200 for the doctor to come and touch his stomach and say yeah he’s upset which I already knew and to give me a paper saying that he was gonna die if I didn’t do a surgery in two years because he’s a great Dane They were no help. She didn’t give me any information ot tips on what to do on what was going on with him right now, but rather the information that I needed for in two years, which was not important to me if my dog is sick right now thank God he’s doing better with my own research. Don’t trust this place.

Recently one of my dogs ingested Coffee grounds and I found out they are toxic for dogs. I had reached out to my vet and they had us watch him. As he seemed not to get better we were advised to call Animal Poison Control who advised us to take him to the vet. Unfortunately, this was on a Saturday and we had to take him to the emergency vet. The only one we had in town was Blue Pearl. We had contacted them and headed in. They where upfront and friendly and advised us that they would advise of all costs along the way before doing anything. They took him back after a short wait they came in and advised they needed to take X-rays and the cost. After we waited for over an hour and a half before they came in and advised that he was going to be ok and what we needed to do. The vet showed the x-rays and advised they were going to give him a shot and some fluids. We waited for them to bring him out so we could check out. This is the only real issue I had because at this point we had been advised of the $160 exam fee and $300 toward x-rays, but when we checked out the cost was $900 + . I would have paid because my dogs are life I was just a little surprised that we had gone from around $500 to over $900. It would have been nice just to be told in advance but other than that the staff was friendly and professional they had drinks and snacks to help with the long wait time. Overall I would recommend Blue Pearl Vets if you need your animals looked after in an emergency.

UPDATE: DO NOT GO HERE. THEY WILL DENY ANY WRONGDOING, AND NEVER OWN UP TO THEIR MISTAKES. When my dog needed to go to the er THEY DO NOT ANSWER. When you call and leave messages and call and call again THEY WILL LIE TO COVER THEMSELVES. When your regular vet calls because your pet is dying before their very eyes THEY WILL NOT ANSWER AND THEY WILL LIE LIE LIE THAT THEY RECEIVED NO CALL. Our vet of over ten years would not EVER tell us she called if she didn't follow through. We trust her implicitly. But BluePearl? Do not ever EVER trust these people. Our dog's condition progressed severely and could have been caught much earlier if this office had simply picked up a phone to speak to our vet. We will be searching for every avenue to report this practice. Original: I could NOT in good conscience advise you to take your pet here for oncology services. They are great while your pet is in the treatment phase, but the second our radiology course was completed we ceased to exist to them. We have had multiple tumors appear elsewhere since our dog's first treatment, and have repeatedly tried to reach BluePearl for advice and records. We have called over and over. Our regular vet has tried directly calling for records and information. BluePearl HAS NOT ANSWERED OR RETURNED A SINGLE CALL. Not to us, and not even to our veterinarian. They do not care about you at all once they have your money.

When I arrived, I was asked by the secretary if I wanted to pay in treatment stages and not sign over complete control to Blue Pearl, because I am on a limited income. The Dr. specificaly told me $800 for 24hrs including, medication, suck fluid out from lung, and will do everything in his power to help my dog. 12hrs later I get a phone call saying my dog will be discharged because more money is needed. So when I arrive to pick my dog up, they demanded an additional $300 in order to release my dog. A Complete LIE! These Dr's are so kind, yet so dishonest, nothing but money hungry, they will cheat you out of your last dollar. I was warned before hand from my best friend who got the shaft from Blue Pearl as well. They know they are the only overnight Animal ER around so they take advantage.

This place is truly a house of horrors. They misdiagnosed our dog, and even when given the correct diagnosis from another vet they refused to listen! He suffered horrifically for 5 days before he died after surgery. the surgeon admitted if they had called him in 2 days earlier he could have saved him. Blue Pearl is owned my Mars candy and all they care about is MONEY, not your pet!! They even called me at 4:30 AM to demand more money or they would discontinue care. I told them I would bring the money in the morning but they insisted the payment had to be made on the phone right then or they would discontinue care. We had already given them over $10k, in the end we spend just under $20k in 5 days trying to save him. NEVER never take your fur baby to them. DrS (?) Aubry Hirsch and Jeremy Libby are personally responsible for the suffering and ultimate death of my dog. They should be out of business!