BluePearl Veterinary PartnersReviews of bluepearlvet.com

Was in on 9/20/2024 and yes there is a long wait because they take the most serious cases first. The care is top rate. The vet we saw was great.

One of the worst experiences ever! The front office was rude and unprofessional. They left me and my animal stuck for 8 hours in small room. They checked on us only once. I would never recommend it to anyone.

If I could rate them a minus 5 or lower I would. Incidentally, I live in Northwestern, WI, not California as Yelp has noted! On August 15th my daughter brought our large breed young dog to Arden Hills, MN Blue Pearl because she was hit by a car. We were the only client in the clinic, and arrived around 6:00 p.m. The veterinarian on staff and the staff were by all means, efficient, knowledgeable and pleasant, nothing negative there. Our dog had X-rays, and pain meds, but the X-rays would not be read until 10:00 p.m. My daughter left, as we live 2 hours away. The doctor called me to tell me there was no surgeon on call and therefore no amputation or surgery options would be done that night and I was to come and get her that night. I explained again that we live 2 hours away, and the plan was a surgeon was to see her at BP in the a.m. I said can she stay the night since we will be bringing her back in the morning and we live so far away. They said okay, but it will cost you $3,000 for her overnight stay. I said $3,000? For her to sleep, as she was on heavy pain meds, and this clinic is open all night anyway? I explained it was not in the best interest of my 100 pound dog with a severely multiple leg fracture or me to drive at night 2 hours only to return the next morning. The vet said she would discuss it and get back to me. She said they would wave that astronomical fee but I had to be there by 6:00 a.m. which we were. If we decided to have the "amputation" done there in the morning, there was no guarantee as the hospital side was full. Also to move our dog with multiple fractures from one part of their hospital to the surgery area they would charge us another $1,500. We opted to take her elsewhere as this whole experience was to us showed zero regard for our dog or us for that matter. They put a splint on her leg that cost $381.50 that didn't even last 7 hours and it was put on incorrectly and needed to be redone at the next place we took our dog. We will be having a plate put in our dogs leg, AMPUTATION WAS NOT RECOMMENDED by two other veterinarians, for a total of $4,000 instead of the additional $8,000 to $10,000 Blue Pearl quoted to AMPUTATE her leg which would have been a total of $13,000! I could write more... but I hope those reading this get the idea that this kind of monopoly vet clinic is nothing but corporate greed at its finest. Let me save you the time and your money, go anywhere, but Blue Pearl!

The worst place EVER! I took my cat to BP in Southfield, MI last night to have him checked cause he had severe weight loss, could barely walk, not eating/drinking etc. The lady who took us in said that it looks like kidney failure. After 3.5 hours of ''the Dr will be right with you''...I never saw a Dr. And the Dr NEVER even examined my boy. He lay dying in his carrier in a room where no one was paying attention to him. They told me that it's an ''Emergency'' clinic. Um, hello I brought him here to see you cause it was an EMERGENCY! yet you just let him lay there doing nothing as animals healthier than mine are walking in and walking out in a timely manner. Stories of how ''we dont have a Dr on staff just yet'' to ''it shouldn't be much longer''. i spent a total of almost 4 hours just to leave with my baby boy, and no help. i'm furious. then as i signed the ''papers'' to avoid any liability from them for taking him home, they told me ''you need to take him somewhere soon cause he's very sick''. UMMMM, isn't this why i brought him to the EMERGENCY VET? you're business needs to be shut down and honestly, how you haven't been sued for negligence yet is beyond me. you guys are horrible and don't know the true meaning of EMERGENCY. and thanks to you and making my boy wait for over 3 hours..i'm heartbroken to say that he passed on our way home. where he could've passed peacefully and surrounded by his family. thank you for that.

Blue Pear Veterinarian Emergency Hospital in downtown Seattle. On December 25, 2023 my pet cat Amber was taken ill unexpectedly. This was at 4pm and I immediately called a taxi and had him drive me right over to the Blue Pear Hospital Seattle There a young man with blue eyes met me at the door and took my pet Amber into the back area of the hospital. I say a young man technician be cause he was waring a mask and I could not see his whole face. A minute later he came right back and met me in one of the little side rooms where pet owners wait while technicians and vets work on their pets. However, this is not what happened, when this technician brought back Amber she was still unconscious and needed to be put on life support. As she was alive and had a pulse. This technician said the following, "What we do in cases like this is put the pet on life monitoring and keep the pet here for two or three days. And its too late to bring her anywhere else, and its EXTREMLY EXPENSIVE. Just like that EXTREMLY EXPENSIVE. "Assuming I could not afford it, which was absolutely not true, I had in my pocket book no less than $3000 plus her Pet Life Insurance number, there was no reason to talk about money. He should have taken her right away for care and he did not. He proceeded to sell me a CREMATION ERN FOR $500. Which I paid in cash. I was heart broken and could not believe he was just going to let Amber die and not even try to help her. This man and Blue Pear Seattle should be shut down for their crimes again pet and pet owners.

My brother's small dog had developed a sore on her neck and she wasn't doing well. She's over 15 years old, so she's quite frail. He was trying to get her evaluated and treated and went to Blue Pearl vet on Sonterra in San Antonio. They immediately separated him from his pet, and proceeded to let him sit for over 3 hours without any details. They then tried to charge him over $1500 to "clean" a wound They never determined the cause of, while ignoring his wishes. This place appears to have a national agenda of high pressure sales leveraging on people's love for their pets. This is absolutely horrible to experience. After reading these reviews, this is not a coincidence. It is a methodology being used to bilk people of money at the expense of their pets. Stay away from this place. There should be a class-action suit brought against this franchise.

We had a dog in labor and she had a little difficulty. We called our regular vet and was told they didn’t have a surgeon available if surgery was needed, and they recommended going to Blue Pearl. We arrived at the facility at 8:15. There were no other patients. They took our dog for examination and bloodwork. The vet came in after 15 minutes and said the remaining puppy had a low heart rate. We were told a C section was the best option and they could spay her at the same time. We told them no C section and give her a shot to induce labor. After 3 hours, they hooked her up to a sucrose IV and gave her a shot of calcium. She gave birth to a stillborn puppy. If this would have been done when we outlined our wishes, there was a 50 percent chance of the puppy being born alive. Like I said, it took them three hours and there were no other patients. I will never go to a Blue Pearl clinic

If these people could have been given negative stars, they earned it. There is nothing worse than having your beloved pet injured traumatically. You are in a panic to try and resolve the issue as quickly as possible. I went to Blue Pearl's facility in Golden Valley Minnesota, as they were only ten minutes from my house. It is at this point, while holding a bleeding dog in my arms, they would not budge to help him until they had money in their hands. With a prolapsed eye, after quoting an outrageous sum for the procedure, the vet proceeded to put the most absurd stitches in the eyelids after restoring the eyeball into the eye socket. Wrapping the stitches in plastic stents.. ( I truly wish this site could allow me to post the pictures of this..) I returned in 4 days to complain as my dog was in absolute pain and terror. They said the only answer was to remove the eye. This was after demanding another trauma triage' fee of $275, just to look at their mess. I left determined to see another veterinarian, and would not subject their incompetence to him again. Upon another vet seeing the status of the eye, he immediately scheduled a surgery to address the crazy sutures. He removed the plastics, which he said had ulcerated the cornea, due to their placement, and the dog was in extreme distress. He replaced the Blue Pearl mess with a single suture, properly placed as it should of been in the first place. Now two weeks later, my dog has had the single suture removed, has an intact eyeball in the socket, though sadly without vision in that eye, and he has returned to his normal self. The greed and the incompetence of Blue Pearl is unbelievable. Do not take your animal here, as they are a national chain designed to make money off of your distress. We love all animals so please DO NOT TAKE YOUR LOVED FAMILY MEMBER HERE...! Research your options before you need to respond to an emergency, as you will end up in the wrong place, as we so sadly learned.