BluePearl Veterinary PartnersReviews of bluepearlvet.com

Please everyone who owns a pet please read. Know ahead of time where you will take your pet in an emergency when your Vet is closed. Do your research, read reviews, do not find out the hard way. Do not ever take you pet to Blue Pearl Animal Hospital in Chesapeake Va. I would not go to any of them they are a corporation that only cares about money, that is all. They do not care about your animal or you at all. They do not care that the pet is suffering, all they want is the money and as much as they can get form you. We had to take my beloved Kory there Friday Oct 1st at about 1pm. We told the Dr his symptoms and there was clearly something serious wrong, he had Cushing’s so we thought his medication be off he was also in pain clearly. Before they would do blood test or x-rays that we requested they brought in a $1000.00 bill of what they thought he needed of which a lot he did not. We finally got them to do the blood work and x-x-rays. They brought him back in briefly was not any better. Than they came back in and said they wanted to do a quick ultrasound we agreed. Then the Dr. came in and gave us the heartbreaking diagnosis of Hemangiosarcoma, maligant and internal bleeding said nothing could be done. It had most likely already spread. We agreed the best thing for him was to put him to sleep and out of pain. But before they would bring him back in to do this, they had to make us wait almost a half hour going back and forth with the stupid bill and made sure they got paid first. There was not empathy, no show of compassion nothing. All about the money it makes me sick. They were going to get there damn money it was not about that it was about putting Kory out of pain. That was all I could think about. Of course the bill included private cremation is what they called it. We were so upset I asked several times where they would be taking him did not get a clear answer. We did leave him there (I would never again ever). Saturday started reading horrible horror stories about this corporation on line, putting pets to sleep that should not have been, losing ashes etc. Sunday morning called them and told them I want a complete copy of our records of Kory and Bill was coming to get them she said very rudely “We have to get permission first, you can’t have them” I said we paid you he is our dog, it’s our records. Then said Kory was still there, I said where is going and when she again would not give me a direct answer said they use multiple places. SO I hung up and started calling around and found the place that actually was supposed to pick Kory up but not till Tuesday tomorrow over 4 days after he died. The man was very nice and said didn’t they give you our brochure and explain everything to you I told him no they did not. He said he was very sorry and would pick Kory up today first thing and call me when he did and expedite everything and also we could pick up the ashes directly from him. I called Blue Pearl back and confronted the woman about not giving me any information or brochure she said and I quote “No one cares about that” and “no one asks her for any information ever” I said that has to be a lie unless you do not love your animal and that we had asked over and over. She said “WHATEVER”. So today Kory was picked up and is out of the horrible place and Bill called again third call saying we still do have Kory’s medical records she again says she will get permission and email them to us today. I call again at 5:50 tonight asked again final time, she said I told her already we have to get permission. I said I am opening a case with the BBB against your corporation. I want the medical records immediately and told her to ---- off. I have now opened a case with the BBB and will see what happens. I will never go to this horrible place again. I have another emergency medical hospital in Virginia Beach we are going to check out to have our ducks in a row for Keesha someday. I will never put her through what Kory went through. I asked this new place if they are going to argue about payment when an animal is dying she said no. They are also not a corporation. I am also going to find a surgeon if we ever need one. DO YOUR RESEARCH BEFORE YOU ARE IN AN EMERGENCY SITUATION. I do feel Kory could not be saved buy if they have nothing to hide why not give us his records. I want my vet to look over the x-rays ultrasound etc. My Dr. did call this morning and left me a voice mail that she was very sorry about Kory and it was a silent killer so I guess she has some information from them. Anyone that think’s a pet is property should not have a pet or be in this industry as far as I am concerned. Kory is my baby and family, period. I will let Karma take care of the rest. I have not slept since Friday soundly. I will tonight knowing Kory is safe and not in the hand’s any longer.

I wish I could leave zero stars Arrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. Unconscionable. I will never go here again and I wish I never had

No answer after six calls. Every vet I called locally refers to this place, a half hour away. Not a problem unless you want to know if they're open. Inexcusable.

Of course every emergency seems to happen after hours. My 6 month old schnauzer found the only spider I have ever seen in my garage and attacked it just like he does with June bugs. Well he got bit on his right paw and yelped. I managed to kill the spider and called BLUE PEARL in OKC OK. I was asked to send a picture of the culprit and they identified it as a WOLF SPIDER. They are non venomous but can pack a powerful bite. The staff at BLUE PEARL were incredible as they could have told me to drive 40 miles to look at the bite. I watched my puppy through the night with no signs of discomfort or swelling. THANK YOU BLUE PEARL STAFF for being so kind and knowledgeable!!! I might change vets now. Diane Shore

If I could I would give them a -2 let me sit out in my car in 90 degree heat for two hrs before I left to go to another vet my dog died before I got to other vet .staff didnt give a crap about me .lady pulled in next to me she new one of the people that worked there and gee they came out and took her pet right in .they came out with there clipboards checked on people who just arrived never once bothered to check on my dog .so if you want your pet dead take him there your pet will die before they will help him.

My experience with blue Pearl was horrific. I was bullied and shamed by the vets. Over and over again they wanted to put my cat down. I refused and then they blocked me from almost every vet in my town for follow up care. I paid the almost 15k for my cats care. My cat is still alive and doing well. He is only 2 years old and should recover just fine. The last time I was there the vet told me that I needed to put my cat down. I explained that he’s not dying and I wanted to see in a few days how he was doing. I needed his medicine which the vet kept refusing to give. My cats journey with blue Pearl is long and involved. The vets were rude and not just one. All of them were. I would never recommend this place to anyone.

I wouldn't even give one star if it was an option. Took my dog in who was having trouble walking. I had just rescued him and had only had him a month. They made me wait in the car in the heat for an hour with him, then took him inside and left me out to wonder if they were even bothering to look at him. Another hour later they called and told me he had some kind of back issue that would cost me $9,000.00 to fix otherwise they recommended I euthanize him! I left and took him to my own vet who prescribed meds and within 3 weeks he is walking and playing and is doing great! DON'T take your sick pets to this vet. All they want is money. It's disgraceful.

I went to Blue Pearl to put down my dog , I was treated with disrespect, I was exploited and charged DOUBLE what other vet clinics charge. They lost my dog's ashes and didn't even apologize. Save yourself from being violated and go to Lasting Paws. R Jacobsen