BluePearl Veterinary PartnersReviews of bluepearlvet.com

It’s a joke. Went to BP in Delaware. After waiting 4 h and not seeing a vmd plus never told at onset we would be there this many hrs and more. No explanation except there’s now only 1 VMD and they need to chart, discharge see ICU pets before our emergency. Which was truly an EMERGENCY! Practice Admin did nothing but apologize. We left and we’re seen at Ryan Hospital which is part of Univ. Of Penn. Great ER. Blue Pearl should learn to be a true ER.

Money grubbing incompetence. Do not take your pet here if you value your pet or your wallet. Bad news.

They killed my dog, then instead of taking responsibility, tried to blame it on him. I will never stop telling people what a horrible place BluePearl is, ESPECIALLY their internal medicine department. Their attitude was "He's just a dog." That was said directly to my face. I have no monetary recourse or I would have sued their internal medicine specialist a long, long time ago. So take all of this how you will, but I urge you to not risk your baby's life with these incredibly callous people. Thank you for your time.

This place is, BY FAR, the worst place I've ever brought an animal. I will drive to another city to get my animal treated before coming back here. The day we went, it was a nightmare of 6 hours in the emergency room just to be seen, and it seems like other people had to endure the same torturous wait. While we were waiting, we witnessed a horrifying incident with a dog in the waiting room. The poor dog had a massive infection the size of an avocado on his thigh, and it eventually ruptured, spewing blood and pus all over the seating area. It looked like a balloon with a pin hole, it was spraying a creamy pink fluid six inched out from its thigh. We immediately alerted the front desk as the situation unfolded, but it took an eternity for a vet tech to finally emerge. Instead of taking swift action, all she did was hand the distressed owner a few gauze and disappear back inside. The woman struggled to clean up the mess with three boxes of Kleenex and countless paper towels, and to our dismay, none of the staff bothered to clean or sanitize the bench where the dog had been. It's absolutely appalling to think that the next unsuspecting person might sit down without any knowledge of the horrifying scene that had just taken place there. Adding to the chaos, our own beloved pet, who was placed in the back holding area, required anti-seizure medication while we waited. When we asked the front desk about administering the medication, they had no clue that our pup was even in the back. This lack of communication and awareness left us in a panic, unsure if our dog was receiving proper care or observation. The problems continued as we sought medical attention for our pet. The hospital admitted that they were severely understaffed and might not even have enough personnel to read x-rays. Yet, they had the audacity to charge us a staggering $300 for a service they might not be able to provide. Furthermore, they pushed for additional lab tests, but we refused, eager to escape this nightmarish place with our dog as soon as possible. The entire ordeal was exhausting and infuriating. We walked in at 5:00 PM and were finally able to leave by 1:20 AM, feeling almost more upset than when we first arrived. The combination of negligent staff, unsanitary conditions, and their unprofessional approach to medical care is unforgivable. In conclusion, I cannot emphasize enough how terrible my experience was at this pet hospital. The lack of care, concern, and professionalism displayed here is alarming, and I would strongly advise anyone to avoid this place at all costs. Your pets deserve better than the incompetence and callousness that this hospital has to offer.

I'm sorry we went there. Our dog had a tumor and needed scans, that only they did. Talked us into $8,000 surgery which just made the end of his life more miserable. Bill was $10,500. As soon as they realized we were not going to spend another Five thousand dollars they said there was no hope and just put him to sleep. They string you along if they think you will pay more, drop you like a rock when you have had enough

A swing and a miss. Very disappointed paid 2000 $ i don't believe they even did what I was billed for. Very vague on diagnosis. They missed the problem totally my dog suffered for weeks after. They gave my dog antibiotics that were listed buy my vet on meds that she should of not had , they did get her records so they should of scene that. Just a big 0

They are no professional they took to long to take us into a room, my dog need a surgery it was 11 pm but the said surgeon get there at 8 am they said to leave my dog overnight they will take care him but they didn’t he passed away, because I trust them never coming back there, if you love your dog take him somewhere else

Just Some Important Information Regarding Blue Pearl Pet Hospital on 9472 S.27th Street Oak Creek Wi. For All Dog Lovers - I took my dog there only because it is a Holiday Weekend. Please Do Not Take Your Animals this place. They will put your dog in a cage and leave you in a waiting area for a long time. I took my dog there for an ear infection and they sent me home with an ear cleaner. They gave a prescription for a medication that has to be ordered through the internet. What good does that do when I need the medication now. Why even call this a pet hospital when they prescribe a medication they don't have. How does that help my pet. They charge an enormous amount of money and don't give you the needed medication. They are Rude and Condescending in how they speak to their customers. They will Soak You Out Of Alot of Money. I Highly Recommend Frontier Urgent Care 6821 W. Layton Ave. Greenfield WI where I had taken my dog before. They Care for your pet with Great Results. The only reason why I didn't this time is because my dog doesn't do well on longer car rides. My vet was difficult to get in because of the holiday weekend. I made a HUGE MISTAKE In Taking My Dog to Blue Pearl Pet Hospital but I will NEVER MAKE THAT MISTAKE AGAIN!!!