BluePearl Veterinary PartnersReviews of bluepearlvet.com

Blue Pearl has replaced "predatory payday lenders" providers as some of the biggest criminals in the country. Blue Pearl WILL : - Be rude to you immediately - charge predatory rates that are AT LEAST 5X human medical procedures; and completely ignore standard medical protocols to sell you services you don't need. We had two, double board physicians listening on our call. And the vet who was telling us we'll need at least $10k, after failing to use any standard medical process and procedure to get there. Ie, the Vets lied to sell more. - treat you like garbage for being shocked at prices that are at least 5X TIMES the cost for humans. Ex: MRI = $5000. For a human, that's $500-650; and you don't have to wait two weeks for results. AND you don't have to tolerate vet employees mocking you for struggling to pay for the cost to get your pet help. - make you sign a Doc saying you won't complain about prices - you will get a bad diagnosis, that will be modified/corrected when you take your pet to real Vets. If we'd have listened to these criminals, we'd have put our dog down. Fortunately, thanks to a couple of Vets who actually love animals more than overcharging pet owners and the UGA Vet school, our Rhodesian Ridgeback will live out the rest of his days after irradiating bone cancer in his skull that Peachtree Hills and Blue Pearl have been asked about and ignored our asks for a full year; and missed. Blue Pearl is owned by an investment firm, and they are operated as a cash cow that prays upon pet owners. Hence the predatory pricing. The "vet business" is as out of control as the predatory lenders of past decades. And they need to be put down and out out of business for animal abuse and pet owners abuse. These are not good people at all. They do treat you, and your pet horribly; all they care about is that dollar. Thank you to Tractor Supply in Kennesaw for recommendations for Vets outside the Atl suburban area. Those Vets even mocked Blue Pearl and our (now) former vet, Peachtree Hills Vets in Buckhead (also predatory and vile). Go 20 minutes outside Atl for real Vets who'll be honest, try everything that costs nothing before jumping to the Big dollar bills and diagnosis. The country Vets and the UGA Vet school contradicted Blue Pearl. Had we listened to Peachtree Hills and Blue Pearl, we'd have our dog down. Thanks to the real Vets he will live out his remaining years peacefully and healthy. Blue pearl and Peachtree Hills would have had us ki our dog for cash.

WORST ANIMAL HOSPITAL EVER! Sadly, I had to take our 7yr old cat to this dump, that claims to be a "specialty/emergency care" facility in levittown PA. Dr Chalifoux was great, caring and compassionate about our cats health. He did everything he could to help my kitty. She got better after the first day, but started feeling bad again after we brought her home, so we had to take her back. unfortunately we got stuck with a POS so called dr called Jessica Kielb Basile. We got stuck with her since Dr. Chalifoux had off the next day, and She was the most heartless, and uncompassionate jerk that I've ever had to deal with. She should be fired for killing animals. I do believe there are laws against cruelty to animals. Sadly I have had to euthanize a few animals in my life, and NONE of them suffered like my cat had to at the hands of this so called veterinarian. Every one of my past animals went peacefully, and drifted away with no pain. BUT when Jessica kielb gave my cat the shots, she practically tried to jump out of my wife's arms and cried out in pain. She didn't slowly inject her she jammed the needle in and quickly pushed the plunger. That's what made my cat react how she did. She rushed it, with NO HEART or care for my animal. Not to mention, the over pricing of services. 2 days in this place cost me $10,000 and all she cared about was putting my cat down. After spending 2 days in that place, she couldn't even give us a direct answer to why my cat was so sick. I hate myself for taking my animal to this place. I will NEVER forget the look of fear in my poor cats eyes when she gave her the shot. I hope someone does something about this heartless POS of a human being. She doesn't belong in an animal hospital. She deserves to be unemployed. I hope she doesn't have any children or a husband because she probably treats them like like crap too. AVOID THIS PLACE IF YOU DON'T WANT YOUR PET MURDERED!!!! ESPECIALLY JESSICA KIELB! The rest of the staff was pleasant and caring.

I’m very disgusted with the incompetence and rudeness I experienced at Blue Pearl recently. My dog has been going to Blue Pearl on Sonterra in San Antonio, Texas, since 2011 for epilepsy. His neurologist was Dr. Wolfe at Blue Pearl. His seizures have been managed mainly with his daily seizure medication for years—since 2011. He also has emergency medication, midazolam and diazepam, that we keep on hand in case he has seizures so we can give it to him during active seizures. Last year, he got really sick and started having cluster seizure episodes about every 2 months. So we’ve had to replace his emergency medications more often. This week, I called Blue Pearl several times over a 3 day timeframe to get the replacement emergency medications because he was almost out after he had a bout of cluster seizures again. I was told that they need 48 hours to fill it. I explained that it was important that I got it filled by Thursday, yesterday, because we were going out of town on vacation and needed the emergency medication on hand. On Wednesday, I was told it would be filled by Thursday morning. On Thursday when I called I was told that they were trying to get to my refill but they would have it by the end of the day. I explained to the lady that I was calling for the past three days and told them before that I was going out of town at 3:30 pm on Thursday—that day. She said “unfortunately there are many people in the same situation and we will get to yours as soon as possible.” I responded “there are many people that are going on vacation in an hour and need their dog’s emergency medication?” She then replied “we will get to it as soon as we can.” I asked to speak with the manager, but the lady said she was the manager. I then asked her to call me as soon as they got the medication filled. She called me later in the afternoon around 4 pm and said they weren’t able to get the medication filled at Sam’s Club pharmacy but that they filled it at Blue Pearl and I could come pick it up right now. I went to pick up the medication. They placed me in a room and the manager and a different doctor, not Dr. Wolfe, came in to tell me they were not going to fill the medication and that Dr. Wolfe said that she would no longer fill the medication in the future. I asked why they called me to tell me the medication was filled and had me drive over there just to tell me they weren’t going to fill it. Her response was “sorry.” This is unacceptable. They called me telling me the medication was filled, had me drive from the other side of town when I should’ve been driving out of town for my vacation, and then told me they weren’t going to fill his emergency medication knowing they waited until the last minute when they had 3 days to tell me this so I could locate a different veterinarian before I went on vacation. Not only that, but his doctor—Dr. Wolfe—didn’t have the courtesy to explain to me what was going on. Instead, she had the manager and a doctor that never saw my dog before tell me this.

In September 2023, we rushed our cat to BluePearl Pet Hospital in Waltham, MA, where she was administered an ultrasound. Our regular veterinarian examined her at 8 am that morning suspecting that she suffered from pancreatitis. He recommended that we go to another emergency pet hospital, but they were unable to accommodate us that day or even the next. We waited 3 hours for this ultrasound procedure, as our cat was in desperate need of this diagnostic measure. During the wait, she walked around the room and we observed no unusual tail activity. When we collected our cat after the procedure, she was in the carrier as she was when we gave her to a technician. We had no opportunity to see our cat physically stand or move until we returned home late that day. Nor were we given any pre- or post-treatment guidance or explanation regarding what to expect. For example, we were never advised that she would be shaved. When we got home and let her out of the carrier, we noticed that her tail was dragging on the floor and that she could not raise it or "flick" it as she normally would. We were not advised by a technician or anyone else at BluePearl that our cat’s tail was not typical or unusual in any manner either before or after the procedure. Neither we nor our regular vet observed any unusual behavior regarding her tail previously. We called Blue Pearl to report that we were concerned about her tail dragging and the apparent immobility of her tail. We don't know for sure who was in the room conducting the procedure, and BluePearl has not made it clear who was in the room during the procedure and who handled her. Apparently, this is something that they want to hide. We were forced to visit our vet and incur the costs of visits and x-rays. Our vet's review of the radiologist's report and his own examination is that there is damage to the nerves in her tail. We have come to the only conclusion that is rational and logical. Sometime during preparation for the ultrasound or during the procedure, someone roughly pulled or mishandled her tail - notwithstanding that BluePearl claims nothing untoward happened. The resultant damage was not a result of anything that we or that our vet did. Our vet can’t say with any certainty whether our cat will ever recover from the damage, which we know was done to her tail by BluePearl. We were forced to pay for additional services because of BluePearl’s negligence. Apparently, this is not an uncommon occurrence for this horrible company – they severely injured the two hind legs of a dog in Virginia this year during an MRI for which they were sued. STAY AWAY FROM THIS HORRIFIC VETERINARY PRACTICE FOR THE SAKE OF YOUR PETS!!!!!!!!

For the second time, we have had a phenomenal experience at Blue Pearl. I can’t say enough good things about our team - David and Priscilla facilitated excellent, empathetic communication while Dr. Baldwin and her resident Melissa worked magic behind the scenes. They were able to help our senior dog twice in serious medical emergencies, first fixing his spine and then removing his eye, giving us countless more years and many more memories with him. We are so grateful to our team and encourage them to any pet owner experiencing an emergency!

BluePearl diagnosed my dog with end stage mitrial valve disease. They quoted a price for life saving drugs for my dog over 300% normal value to carry me over for five days until I could buy the prescriptions online. Online I could buy a months supply for the price BluePearl demanded. When I dared to question the price gouging , the tech said, “Sir, I don’t make the prices…the Dr. will see you soon”, as she closed the door in my face. The Dr. never came. I paid $400 for a consultation with a cardiologist, and I never spoke to the cardiologist. His report was relayed to me by the same person that closed the door in my face. Bring your beloved family member/pet to BluePearl, but just know they’ll gouge you at least 300% the normal cost with the threat that if you don’t pay, your beloved family member/pet could die. Oh, and bring a tent and plenty of provisions. You’ll be camping there for a long time. This was the absolute worst experience I’ve ever had with a vet, specialized or otherwise. It’s like a capitalistic trauma center where they just focus on profit. Like, how much can they make you pay to save your dog? BluePearl’s focus is their bottom line, not your beloved family member. Just know that going in.

Blue pearl quit deceiving your customers and taking their money. When you know you can’t help their pet.

Blue Pearl cares about money. The end They are working very hard at removing my review but what I am stating is what took place. If yelp is doing it then they need to tell me what about my review violates the TOS. Be specific Yelp! Blue Pearl deserves 0 stars. There are good people there, but they are the ones that need to be running the show. As with every negative review against Blue Pearl, their paid shill will get on here and deflect blame and try to confuse the readers. Maybe some of them were lucky to have a good experience. Here is what happened: I took my kitty around 2/2/23 to get an ultrasound. My regular vet recommended them. That was a big mistake. That and some tests and came to about $700 or more as I recall. Anyway, I took her there for an ultrasound and they confirmed that she had cancer. They up sold more expensive diagnostics so I could fork over $3000 more. olsen and her recommendations she gave me were horrible. When I asked her about chemotherapy for my cat, she claimed that chemo would not work because in GENERAL it does not work! So because SOMETIMES chemo does not work, then it will not work for my cat either! That is just breath taking! That is a big, giant assumption. That was incredibly bad advice. During the waits I was giving her medicines as rxed. Anyway, I went to take another ultrasound to compare how far along my kitty was or not and wanted to do this since her next appointment was upcoming. BUT olsen made the brilliant recommendation to wait LONGER before bringing her in to diagnose her! How much longer? As in we will do this in the NEXT appointment after the upcoming appointment. I am layman but I knew something was askew, but I could not put my finger on it. She knew approximately how much time my kitty had but Blue Pearl primarily cares about money, that is it. She should lose her license permanently. The animals' well being is a distant second. In the meantime I set up another appointment with another vet. Anyway, later on they did the ultrasound and according to olsen, the tumor grew "a little bit". What does that mean?? Also, anytime I spoke to her which took forever to get her to speak to me, she would leave me more confused than before I asked her! They never drained my kitty of the fluids properly which caused her inflammation either. Well one time they took a bit but they were supposed to remove those fluids that caused her bloating from her but it was clearly not enough. Anyway, I took my kitty elsewhere but it was too late. She died a few days after I went to the appointment with another vet. Do not get me started on the offensively rude receptionist. She is an overweight woman with glasses, curly fake red hair, and pale complexion. I asked her a question and she just ignored me! She just kept typing who knows what. I could have waited all day and she would have just bury her face in the screen and ignore me. She was very rude and when ANY of the front desk people are rude or give off bad vibes, get out of there! Cancel the appointment right there or do not come back. It is just the tiny tip of of a very large iceberg. DO not go to this place, EVER. NO! Save the life of your animal companions by not going there. They contributed to her death. The thing I said about the dumpster is true based on other reviews. (UPDATE: Well, this is not yelp so no shills to force removals of reviews. Anyway, the reviewers stated that they have seen deceased animal companions callously put in the dumpster.) They forced me to remove the specifics.