BluelandReviews of blueland.com

Customer service is non existent. My order was delayed and took an extra week. No response from customer service regarding this. I had to buy dishwasher and hand soap elsewhere because it ran out. I thought ordering a week ahead of time would be enough. Also, their foaming hand soap pumps are terrible. They last through one fill. Then when you refill the soap they no longer work. Make it make sense! I can use a Bath and Body works plastic pump over and over again, so I’m not sure why these are such a problem? Also, I contacted customer service about this as well and haven’t heard anything..

The customer service is the worst. I moved and needed to cancel an autoship. No easy way on the website--they deliberately make it very difficult-- but I emailed and texted several times. Auto response that they're busy and it might take 3 - 5 days to get back to me. Then, no response at all except that they shipped the order anyway to my old address and charged me.

I bought the dishwasher and laundry starter kits. The laundry container was damaged and I reached out to them. They sent an email asking for more information, but then ignored the email reply. A follow up email was also ignored. No phone number on their website. It is like doing business with a brick wall. While I liked the dishwasher tabs, I will not do business with them again because of the customer (dis)service department. Have cancelled my auto-ship orders.

One little dishwasher tablet is so powerful! They are convenient and clean dishes better than anything else that I’ve tried and with no waste or plastic!

I got tired of the super thick single use plastic container the dishwasher pods from Costco come in, just so much unnecessary single use plastic. Got an ad for blueland and gave it a try. I was alternating between blueland and cascade (trying to use up the remaining pods I had) and came to find blueland cleans dishes better. I’m firmly converted. Just ordered the laundry pods to see how those do.

I love everything about this company EXCEPT for the fact that the only plastic involved - the hand soap pumps - does not last and has to be replaced often! I have had to get new plastic hand soap pumps THREE times in the past 2 years. And since it's a metal spring/plastic combo, there's no way to recycle it. Please figure out a better product for the soap pump so that we don't have to keep going through unrecyclable plastic!!

The Blueland ethos is great...but their customer service is so awful that I question if they really make "clean" products. I mean they are basically stealing from me right now. I had to call my credit card to deny charges b/c they NEVER respond to customer service inquiries. I saw the CEO on GMA recently and I want to laugh...what a pile of crap! Oh and mysteriously I was being sent products from them from Amazon! I never use Amazon to buy their stuff!! Thankfully Amazon has decent customer service and deleted the delivery!

Blueland products are good. Their customer service is abysmal. I placed my first order after receiving products as a gift and Blueland charged me for the whole order, shipping list indicates order should be complete, however only half of the product was sent and delivered. I have been attempting to contact the company for 3 business days with absolutely no response. There is no phone number and no chat. The only option is to email or text and pray for a response. Thus far, I have had no response. I am giving them 24 more hours before I dispute the charge and never ordering from them again. I am beyond disappointed. In this day and age, it should not be this difficult to receive a response. Buyer beware. Product is good. Customer service is poor.