BluelandReviews of blueland.com

Liked some products, like being eco-friendly, disliked your bottles’ quality, and hate customer service that relies on emails and websites for communications! I must prefer the old way of talking into an actual human being!!!! we’re getting away from plastics, but depending on AI communication.

It's a good idea to try and be more environmental, but not if the company is hard to reach. My experience with their products is okay, not great but not bad, not good enough to keep using. I ordered the toilet tabs and the dishwashing tabs. Dishwashing tabs don't clean as well, and the toilets tabs are okay. Nothing spectacular about either. I was able to cancel my auto-ship, but trying to cancel my account is impossible, I don't appreciate that one bit. They need to treat customers with more respect, be more about customer service then money.

It's good stuff and I like that it's plastic-free but their business model leaves something to be desired. They ship the autoships without warning so, if you're not quite ready for them, too bad. All of a sudden you see a charge you weren't ready for on your card.

The first time I ordered from Blueland, the laundry tabs did not dissolve correctly in my front-loading washer, and it took two weeks for a response. I have since figured out how to work with the tablets (break them up first). The second time I ordered, they got my order wrong, and again, it took over a week for a response. I like their products, but their customer service is not good.

I ordered two SeaSalt forever tins but received two laundry tab tins instead. I've emailed Blueland twice but have received no response. The products are great but the customer service is rather disappointing thus the three star review.

Shipping was slow and the toilet bowl cleaning tabs I purchase all came in broken up. So I will not be purchasing those again. Very poor packaging no protection for the shipped product

I’ve used the Blueland dishwashing tablets for over a year. They do a decent job cleaning my dishes (not perfect but good enough with great ingredients, and I can buy them at Costco now). With a good enough experience with the dishwashing tablets, I thought I’d try the laundry tablets. On June 15th placed an order for Laundry tablets. Here I am on JULY 13 (!!) finally getting to review them as I just received the products YESTERDAY. UPS lost my package, and it took several emails to Blueland (mostly with no response) and a tremendously delayed response time to get them to re-ship the items. They offered no discounts despite the month delay between ordering and receipt. The laundry detergent seems to be working well (tho the fragrance is stronger than my liking - it makes me wonder what ingredients they are using). The customer service was so negative that I’m not sure if I’ll buy from them again despite feeling neutral to good about their products. If I knew I would have a better customer experience I might buy again, but that was truly an awful experience and little reassurance of improvement.

Excellent product, but extremely pushy and confusing check out process. When adding items to the cart, and then attempting to check out, the checkout options start making things very difficult to follow. People shopping at Blueland are already customers who appreciate the larger mutual goals of the company, and there's really no need to do this, it detracts from the experience greatly.