Bluegreen VacationsReviews of bluegreenvacations.com

We purchased this vacation package in June 2022, for $299.00. Between December of 2022 and April of 2023, we experienced multiple hospital visits and a death in the family. The end result of this chaos is equivalent to over $100,000 in medical bills. I called their customer service to ask for a refund for this vacation package because we will never be able to use it now, and we need every penny we can scrape together, for medical bills. The only solution they provided was to extend the time we had to use it. We have neither the time nor the resources for this option. I explained that we are on the brink of being homeless because of these medical bills and we need every penny we can get. I explained that even if they extended the time for another 10 years, we still would not be able to use this package. We do not have the physical or financial ability to do so. I even offered to send them copies of the medical bills to prove that I'm being truthful. I asked to speak to a supervisor and was told that they have supervisors, but they don't talk to customers on the phone. I tried to reason with them as much as I possibly could, but they aren't willing to budge, even with extreme unforeseen circumstances. We didn't just change our mind about taking a vacation; it just became an impossibility. Just want a simple refund of my $299.00.

i went to home expo while there seen vendor for bluegreen vacations i bought vacation package for $399 got my pink copy and left when calling to reserve they say im not in system checking my credit card i see it was billed to another company not bluegreen. this is in review pending investigation please be careful make sure you get receipt and itinerary number best to call before you buy to find out what you need to confirm a vacation. the rep ignacio mendiola scammed me

Booked in 2021, did use until 2023 because of the pandemic. Made it clear l wanted a 2 bedroom with an ocean view on 1st floor. I get a view of parked cars and a accessible room with beds so low to the floor l feel like l camping instead of in a bed. Tbe beds are u comfortable and the rooms are ok. Seen better. The location for your 2 hr info sale pitch is 10-15 minutes from the actual resort. The parking is a parking deck and limited handicap spaces. Just not convient. Didn't come to the beach to not be able to see the beach. I think they get you here knowing they are not going to provide your accommodation request Won't be returning to this particular resort.

After reading other reviews I realized I wasn’t the only one lied to (free breakfast) and held hostage until we purchased four hours later (they held my drivers licenses and credit card and despite my asking no one seemed to have it until we agreed to but) but we bought the lowest possible program. THEN, , we were later told we were required to visit together on our first visit and required to attend ANOTHER sales scam presentation and get a gift. Hahaha ..in today’s presentation they offered to “upgrade” us to owners, no cost to us EXCEPT a monthly maintenance fee ($100 I later learned) and we refused. The gift??? Discount tickets to local concerts and shows. The Marquee (NOLA) has no food, no restaurant, no bar, no music and no hors d'oeuvres at the pool. It’s a nice hotel actually. My Chinese wife summed it up “they are serial scammers running a pyramid scheme. If you said you wanted to go to Mars they would claim to know Elon Musk”. I think the concept is ok and the facility (Marquee in NOLA) is beautiful but it lacks a life inside the property. It’s a hotel, it’s a place to sleep but the sales team and sales methods are a real turn off. I would never give them another dollar.

We signed on April 2. 2023 & on 4/5/23 we decided to cancel after I had a chance to read paperwork & kids did not want the future responsibilities. We did get a full refund on their Bluegreen Credit card. Their customer service representatives were pleasant. Phone calls returned & follow up as well

Booked a trip for my wife and I in December. We started our separation this month... I called customer support to try and remove her from my booking.. they are unable to do this. HORRIBLE CUSTOMER SERVICE. I am now unable to go on this trip whatsoever and not able to be refunded, what kind of crap is that?? The only choice I have it to produce a divorce decree... Not gonna happen in 2 months.. I can't believe this company has such bad morals and refuse any customer support. I would give 0 stars if I could. Do not trust this company with your money or vacation, go somewhere else. I will never recommend this company to anyone I know. I'm hoping some person up in the tanks sees this and is able to correct it. I am going to talk to my bank because this ridiculous policy. You guys suck. I've gone through so much stuff lately, my wife took my kid across the country and I just needed a fing weekend..

This is a money trap, do not contract with this crap company. if you changed your mind to get out, there are no refunds. They do the opposite of what they say. they told us we can sell it anytime we want, but we found out this is a joke, we can not sell it, till we pay all the payments. They are LIERS. AWFUL, AWFUL, HORRIBLE.

I had a horrible experience with this company. They have 1.8 stars for a reason. I wish I had seen that before I spent money. They sold me a vacation package to any of their destinations and told me that the resorts were pet friendly. Not one of the resorts are pet friendly. Then they advised me to just tell the resort that my pets are service animals! That's not even legal!! You can't lie and say your pets are service animals. When I tried to get a refund they refused and just offered to extend my dates. Their customer service is the most uncomfortable fake friendly I have ever experienced. What a waste of money!!