Blaine & Kristina H.
Impossible Bookings, Ignored Cancellation
I am writing this review to express my deep frustration with our Bluegreen timeshare membership. What was sold to us as a benefit has become a significant financial liability that we can no longer justify. Despite paying our annual fees, we consistently face major hurdles with limited point availability and restrictive usage. It is nearly impossible to book the locations we want during the times we are actually available to travel. Combined with a recent downturn in our income, this expense has become an unbearable burden. We have already reached out to management requesting a total closure of our membership and a refund of our investment, but we have yet to receive a single response to our initial complaint. We even sent a formal letter regarding late payments to notify them of our intent to cancel, yet the silence continues. We are fully aware that stopping payments could negatively impact our credit report, but we feel forced into this position because our concerns are being ignored. We want to settle this matter amicably and simply want to speak with a supervisor who can actually assist us with the next steps for closure. We are done with the booking hurdles and the lack of communication. If you are looking into this company, be warned that getting assistance once you want out seems impossible.



