Bluegreen VacationsReviews of bluegreenvacations.com

Total misrepresentation from the word go. Not one thing they promised is available. I spent 20K of my pension money with Bluegreen to enjoy one week vacation per annum. I have waisted approximately 40 hours trying to plan a trip. No help available, rude phone operators. Cannot cancel and stuck in $1,400.00 per year maintenance fees for the rest of my life. Legal scammers.

We went to a Bluegreen sales presentation and ended up trapped there for hours until we were completely exhausted and overwhelmed. Their sales staff are very pushy, they’ll manipulate you and tell you whatever it takes to get a signature. They directly lied to us by claiming their timeshare was a great investment and that the maintenance fees would never increase. Once we signed the contract, we quickly realized the vacation options are incredibly limited and the fees are extremely high. When we tried to cancel right away, their customer service was completely dismissive. Instead of helping us exit the contract, they refused to let us out and actually tried to pressure us into upgrading. Now they just constantly call to demand payments and refuse to offer any real solutions. Do not fall for their deceptive sales pitches or “exclusive offers!”

Bluegreen got us into a sales meeting while we were on a family trip, little did we know they were going to keep us there for over five hours. The reps were very aggressive to get us to purchase. They even told us we could cancel everything within six months. This turned out to be a horrible lie, as we’ve found there’s only 10 days to cancel. Since purchasing, we haven't been able to take a single vacation. I have checked for availability multiple times across the East Coast and there is never anything available. When we reached out for help, customer service just passed us around in circles and refused to resolve the issue. Do not trust Bluegreen Vacations.

Let me start by saying I have & will be submitting a BBB complaint-as well as an ALL OUT SOCIAL MEDIA CAMPAIGN to tell EVERYONE about this S C A M ! We purchased in good faith a "resort" pkgwe were going to use in July of this yr-Due to family circumstances we needed to change the dates. In doing so we found out that we would be staying @ a hotel-not @ a resort as we were promised-for our money! We explained we were told by the sales person we were purchasing a stay @ a resort in the Smoky Mountains-not a stay @ a regular “hotel”, which we could just do ourselves. She offered-& get this an “upgrade” to what we originally were promised-for another fee! ARE YOU KIDDING ME? We said we aren’t traveling til July, so just give us a refund & we’re done-BUT NOOOOOOO-we had only 30 days from when we were sold to get a refund. That the oh-so-reputable salesperson should have told us that timeframe. I asked if there was a timeframe in which the company could make right on THE LIES we were told by their representative?? I spoke to several Reps & they were useless. We then heard from a Sharon Brown-equally as useless & she said she would "review the tapes"-she wrote back & said after listening to them-we were never promised a resort & had to take what we got as NO REFUND would be issued. I KNOW WHAT I WAS TOLD! Bottom Line-as stated in the rest of the reviews-DO NOT DO BUSINESS W/THESE SCAMMERS! They have had MANY MANY LAWSUITS! Thanks Trustpilot!

We purchased a timeshare from Bluegreen in April 2026 after a sales presentation that promised an easy and affordable vacation experience. The reality was very different: limited availability, rising fees, and misleading information. Key details were withheld, benefits were exaggerated, and we were pressured into a quick decision. Hence why I tried to cancel immediately after I returned home. They would not allow it 3 days late of the rescission period. Customer service has provided scripted responses with no solutions. This purchase does not match what was promised, and we feel misled from the start. I can't choose a rating below one. Sorry incase its misleading

This company will try to sell you with very high pressure and blatant lies. The availability is basically nonexistent, especially in the Northeast. When we complained about never being able to book anything during a meeting, they used it against us to get us to spend more money. Apparently they’re a part of Hilton now and said everything was going to be fixed. It was all a scam. On top of everything else, ownership becomes more expensive as time goes on. Their fees constantly go up. Save your time and money.

I would not recommend Bluegreen to anyone! Once you are trapped in they make it harder than anything to get out. When you are signing up, they give you a long list of promises, but the moment they have your money, all help disappears. You are completely on your own. 10/10 not worth it.

The resort looks mostly like a scene from the 1970s. The 1980s and early 1990s are definitely calling to get their "luxury" bathrooms back. It is trapped in a complete time warp.Worse than the outdated look is how Bluegreen owners are being treated since Hilton Grand Vacations (HGV) bought out the company. Owners are being cornered into aggressive sales meetings and forced to financially buy into the HGV Max community. If you refuse to pay more money to upgrade, your club fees are raised, and you are restricted only to the original Bluegreen resorts. While HGV slowly updates properties, Bluegreen-only members are being pushed into shoddy, neglected rooms. Other owners I spoke with are experiencing the exact same tier-system disrespect. Why should any consumer put more money into a company that treats its members this way?To top it all off, we experienced a severe ant infestation. I notified the front office, and they promised to clean and spray the villa while we were away. They failed miserably. The ants came back with a ferocity. My adult daughter even found them crawling inside her clean underwear. This is disgusting, disrespectful, and completely unprofessional.